IT Support Specialist

IT Support Specialist Contract Location: Sanford, NC (approx. 45 min from Raleigh) On-site: 5 days/week Duration: 1-Year Contract Pay Rate: $32/hr Overview We are hiring an IT Support Specialist for a growing manufacturing facility in Sanford, NC. You'll be joining a small IT team supporting an expanding user base, with the opportunity for extension or conversion at the end of the contract term. Most team members commute from the Raleigh area (~45 min–1 hour). Responsibilities Provide Tier 2 Windows IT support across facility locations Set up laptops, build user profiles in Active Directory, and handle device replacements Manage and resolve tickets using ServiceNow Support users with application access and day-to-day IT issues Assist with Windows 10 to Windows 11 upgrades Requirements Hands-on experience with Windows OS and laptop/hardware support (IBM preferred) Active Directory administration ServiceNow ticketing experience (required) Windows 11 upgrade experience Strong communication and customer service skills — highly weighted by the hiring team Manufacturing environment experience a plus, not required Details 100% on-site, 5 days/week Sanford, NC — majority of team commutes from Raleigh area 1-year contract with potential for extension or conversion Two-round interview process (video + in-person) #J-18808-Ljbffr ManpowerGroup Global, Inc.