Warehouse & Relief Backup Driver

Job Description

Job Description

Build a Career with Williams Distributing

Williams Distributing, a division of Daikin Comfort Technologies North America, Inc., is seeking a dependable and safety-minded individual for our Warehouse Associate & Delivery Driver position.

This hands-on role supports daily branch operations through warehouse activities, customer pickups, inventory organization, and delivery support. As the primary backup to the branch driver, you will assist with customer deliveries as business needs require while helping maintain a safe, organized, and customer-focused operation.

This branch serves a large and active HVAC contractor customer base, making this role an important part of supporting daily branch operations. While warehouse responsibilities will remain the primary focus, delivery assignments are a regular part of the position and help support local customer deliveries, jobsite deliveries, route coverage, vacation schedules, and overall business needs. The ideal candidate is dependable, flexible, customer-focused, and enjoys working in a team environment where no two days are exactly the same.

Why work with us?

• Benefits are effective on day one for all full-time direct hires.
• Training programs are available to help guide team members and develop new skills.
• Growth opportunities. There are opportunities to develop your career within warehouse, delivery, operations, and branch leadership roles.
• Paid company-recognized holidays and paid time off benefits.
• You will be part of a global company. Our family of brands is backed by Daikin Industries, Ltd.

Schedule

• Monday through Friday
• Typical branch schedule is 8:00 AM to 5:00 PM
• Delivery assignments may require earlier start times based on customer needs and delivery schedules
• Driving responsibilities may occur multiple times per week depending on customer demand and business needs
• Reporting Location: MISHAWAKA | Mishawaka, IN

What You'll Do

As a Warehouse Associate & Delivery Driver, you will support day-to-day branch operations by receiving, organizing, loading, and preparing products for delivery or customer pickup. You will also assist contractor customers and help maintain a safe, organized, and efficient work environment.

Responsibilities

Warehouse Responsibilities

• Safely and efficiently operate equipment to load, unload, transfer, stage, and organize materials
• Receive incoming products and verify shipments for accuracy
• Pick, stage, and prepare customer orders for delivery
• Load and unload delivery vehicles while minimizing product damage and ensuring load security
• Maintain inventory accuracy
• Assist contractor customers with will-call pickups and product loading
• Support counter sales activities by assisting customers and helping locate products as needed
• Complete required paperwork, warehouse transactions, and system updates accurately and timely
• Maintain warehouse cleanliness, organization, and safe working conditions
• Assist with branch appearance, housekeeping, and facility organization
• Wear required personal protective equipment (PPE) and company uniform while performing job duties
• Follow company policies, work procedures, and safety requirements
• Support shipping, receiving, inventory, warehouse organization, and general branch operations
• Perform additional duties and special projects as assigned

Driver Responsibilities

• Serve as the primary backup DOT-qualified delivery driver supporting customer deliveries, local routes, and branch delivery needs as assigned.
• Safely operate company vehicles in accordance with company policies, DOT regulations, and safe driving practices.
• Load, secure, transport, and unload HVAC equipment, parts, supplies, and related products.
• Conduct required pre-trip and post-trip vehicle inspections.
• Maintain all required DOT certifications, medical qualifications, and driver documentation.
• Accurately complete delivery documentation, logs, inspections, and related paperwork.
• Verify products and quantities before departure and delivery.
• Provide exceptional customer service during deliveries and customer interactions.
• Deliver products to contractor shops, customer locations, and jobsites throughout the service area.
• Build positive relationships with contractor customers through professional and reliable service.
• Immediately report accidents, incidents, vehicle concerns, product damage, and safety issues.
• Follow all transportation, delivery, and safety-related procedures.

Knowledge & Skill

• Attention to detail and awareness of surroundings
• Basic computer skills
• Organizational and time management skills
• Dependable with a strong work ethic and positive attitude
• Ability to work independently and as part of a team
• Ability to establish positive working relationships with customers, contractors, and coworkers
• Ability to adapt to changing priorities and support multiple areas of branch operations
• Customer-focused mindset with a commitment to safety and service excellence

Experience

• Warehouse, delivery, customer service, or contractor-facing experience preferred.
• One (1) year or more of commercial driving or delivery experience preferred.
• Experience working in warehouse, delivery, wholesale distribution, HVAC, construction supply, or contractor-focused environments is a plus.

Certifications

• Valid driver's license required.
• Must be at least 21 years of age.
• Must be eligible to operate company vehicles in accordance with company driving standards.
• Must successfully complete all required DOT screenings, physical examinations, road tests, and certifications as required by company policy.
• Must maintain an acceptable motor vehicle record.
• Must maintain all required DOT driver qualifications and medical certifications.

Physical Requirements/ Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodation.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently lift, carry, push, and pull materials weighing up to 40 pounds.
• Ability to repetitively handle lighter products throughout the shift.
• Ability to participate in team lifts for heavier products when required.
• Ability to bend, reach, stoop, climb, and perform physical warehouse activities.
• Ability to safely operate warehouse equipment and company delivery vehicles.
• Ability to enter and exit delivery vehicles throughout the workday.
• Ability to work in warehouse, branch, customer, and delivery environments.
• Ability to work in a warehouse environment that is not climate controlled.

About Williams Distributing

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., are leading wholesale distributors serving Michigan, Ohio, and Indiana. Through our HVAC, Kitchen & Bath, Hearth, and Garage Door business segments, we support contractors, builders, dealers, designers, architects, and homeowners with industry-leading products, technical expertise, training, and customer service.

As part of Daikin Comfort Technologies North America, Inc., employees benefit from the support and opportunities of a global organization backed by Daikin Industries, Ltd., the world's largest HVAC manufacturer.

Whether your interests are in warehouse operations, logistics, transportation, inventory management, customer service, or leadership, Williams offers opportunities for professional growth and long-term career development.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.