SYSTEMS ADMINISTRATOR-ADVANCED - 06262026-78833

Overview We are seeking a highly motivated and experienced Advanced Data Center Systems Administrator to provide operational support for the organization's enterprise infrastructure environment. Responsibilities include administration, monitoring, maintenance, and troubleshooting of UCS profiles, virtualization platforms, storage systems, backup solutions, and related data center technologies. Incumbents are expected to exercise considerable independent judgment in resolving complex technical issues, implementing infrastructure changes, and ensuring the reliability, security, and availability of critical systems. This class differs from that of Systems Administrator Intermediate in that incumbents are expected to perform advanced systems administration duties, provide technical leadership on complex issues, and support enterprise-level infrastructure under general supervision and guidance. This class differs from that of Systems Administrator Lead in that incumbents primarily focus on the administration, support, and optimization of existing infrastructure, whereas the Lead is responsible for strategic planning, enterprise architecture, solution design, project leadership, and the coordination of technical staff. Responsibilities Perform advanced troubleshooting and resolution of server, network, storage, virtualization platform, firewall, routing, and backup-related issues across enterprise environments. Administer, configure, and support the following systems and technologies: Cisco Unified Computing System (UCS) Storage Area Network (SAN) Physical security systems, including camera, badging, door access, and key management systems Building Management Systems (BMS) and supporting infrastructure Install, rack, cable, configure, and decommission enterprise servers, network equipment, storage systems, and related infrastructure while adhering to established standards and best practices. Design, maintain, and update rack elevations, cable management plans, and infrastructure layouts to support current operations and future growth. Collaborate with facilities personnel, contractors, and vendors to support data center power and environmental infrastructure, including: Electrical circuits, receptacles, and power whips Remote Power Panels (RPP) Power Distribution Units (PDU) Data center cooling and environmental monitoring systems Configure and manage Cisco UCS service profiles, firmware updates, server provisioning, and integration with storage and virtualization platforms. Deploy system profiles in UCS and configure SAN connection paths with guidance from senior staff and/or team lead. Configure, maintain, and troubleshoot SAN connectivity, zoning, and storage presentation to enterprise systems. Plan and execute infrastructure upgrades, migrations, and maintenance activities while minimizing operational risk and service disruption. Support and maintain building infrastructure systems, including management workstations, monitoring platforms, and integration points with enterprise technologies. Coordinate vendor activities related to system installations, maintenance, repairs, warranty support, and technology refresh initiatives. Manage hardware lifecycle activities, including asset tracking, inventory management, procurement recommendations, and equipment replacement planning. Participate in disaster recovery planning, testing, and recovery exercises to ensure business continuity objectives are met. Develop, maintain, and enhance technical documentation, standard operating procedures, system diagrams, rack elevations, and disaster recovery documentation. Ensure compliance with organizational standards, security policies, change management procedures, and infrastructure best practices. Serve as a technical resource and escalation point for complex infrastructure issues and provide guidance and knowledge transfer to other team members as needed. Monitor system health, performance metrics, logs, and alerts; perform root cause analysis and implement corrective actions to improve system reliability and availability. Respond to critical incidents, outages, and disaster recovery events as required to maintain 24/7 operational support. Perform other duties as assigned in support of data center operations, enterprise infrastructure, and the reliable delivery of services. Qualifications Bachelor's degree and two years of experience in enterprise systems configuration and support. Substitution for Bachelor's degree: Relevant IT Associate's Degree. An Associate's degree and two years of related IT experience may substitute for the bachelor's degree requirement. Related IT experience may substitute for the required bachelor's degree on a year-for-year basis to a maximum of four years. Necessary Special Qualifications: None. Competencies Manages Complexity Tech Savvy Customer Focus Decision Quality Communicates Effectively Knowledge Enterprise Servers Backup and Recovery Visualization Cloud ComputingData Migration Skills Active Listening Troubleshooting Learning Strategies Installation Equipment Maintenance Abilities Deductive Reasoning Oral and Written Communication Problem Sensitivity Dynamic and Static Strength Tools & Equipment Computer Telephone Broadband Internet Printer Mobile Phone Driver Standards A valid driver's license For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. #J-18808-Ljbffr State of Tennessee