SpringHill Suites Eden Prairie - Front Desk Agent

Front Desk Agent

16 to 24 hours per week. Every other weekend 7am-3pm and some 3pm-11pm on busier weekdays as secondary person to help with arrivals

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The SpringHill Suites in Eden Prairie is located near I-494 and Hwy 212, and is perfect for anyone's next trip to Minneapolis and St. Paul. Our guest suites are 25% larger than our competitor's and are filled with amenities like free internet access, plush beds and bedding, cable TV, a kitchenette, and an ergonomic work area. When guests are not enjoying the in-room extras, they can enjoy our complimentary breakfast, indoor pool or fitness center. Our hotel is minutes away from the Eden Prairie Center and the Mall of America, so travelers will be sure to have a great time when they stay with us.

Aimbridge Hospitality