Barista

Barista Position

The Barista is responsible for preparing and serving high-quality coffee, tea, specialty beverages, and food items while delivering exceptional guest service. This position ensures accurate and timely order fulfillment, maintains a clean and organized work environment, and upholds hotel service, safety, and sanitation standards. The Barista works collaboratively with team members to create a welcoming and positive guest experience.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Greet guests professionally, take orders, and provide friendly, efficient, and attentive service.
• Prepare and serve coffee, espresso, tea, specialty beverages, and food items according to established recipes and guest preferences.
• Maintain knowledge of menu offerings, ingredients, promotions, and specials to assist guests with questions and recommendations.
• Operate beverage equipment and point-of-sale (POS) systems, accurately processing orders, payments, and guest transactions.
• Maintain clean, organized, and well-stocked service areas, equipment, and workstations.
• Follow proper food handling, storage, sanitation, and safety procedures in accordance with hotel standards and applicable regulations.
• Monitor inventory, replenish supplies, and complete assigned opening and closing duties.
• Respond professionally to guest requests and concerns, escalating issues to management when necessary.
• Assist with food service and other Food & Beverage operations as needed including bussing tables during breakfast service and downtime.
• Work collaboratively with team members to maintain efficient operations and exceptional guest service.
• Comply with hotel policies, safety procedures, and applicable food and alcohol service regulations.
• Maintain flexibility to work varying shifts, including weekends and holidays, based on business needs.
• Perform other job-related duties as assigned.

Knowledge, Skills & Abilities

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Previous barista, food service, or hospitality experience preferred.
• Knowledge of coffee preparation, espresso beverages, and standard beverage equipment preferred.
• Strong guest service, communication, and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Basic math skills and experience operating POS systems and handling payments.
• Knowledge of food safety, sanitation, and proper handling procedures.
• Ability to follow recipes, instructions, and established service standards.
• Ability to work independently and collaboratively while maintaining professionalism and attention to detail.
• Must obtain and maintain a valid Washington State Food Worker Card as required by applicable law.
• A valid Washington State Mandatory Alcohol Server Training (MAST) permit may be required depending on assigned duties involving alcoholic beverages.

Physical Demands

The following physical demands are representative of the essential functions of this position, with or without reasonable accommodation.

• Stand and walk for extended periods throughout the shift.
• Frequently reach, bend, stoop, grasp, and perform repetitive hand movements.
• Lift and carry up to 25 pounds regularly and up to 50 pounds occasionally, as required by the position.
• Push, pull, and move supplies, carts, and equipment as needed.
• Work around hot liquids, steam, beverage equipment, cleaning products, and varying temperatures.
• Perform duties in a fast-paced environment while maintaining safety, accuracy, and service standards.

Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

This job description outlines the general responsibilities and requirements of the position and is not intended to be all-inclusive. Duties may be modified or assigned based on business needs and applicable laws.