Stock Associate

Job Description

Job Description

JOB TITLE: Stock Associate

LOCATION: Chicago, IL, USA, BAPE

JOB TYPE: Full-Time

REPORTING TO: Store Manager

BAPE® is a globally recognized premium streetwear brand known for its iconic designs and original patterns, including BAPE® CAMO, BAPE STA™, SHARK HOODIE, and BABY MILO®. With a presence across North America, Europe, and Asia, BAPE continues to influence fashion and culture through innovation, creativity, and distinctive collaborations.

As a Stock Associate, you will serve as a key member of the retail operations team, ensuring efficient back-of-house organization and inventory management. This role supports the store's overall success by maintaining accurate inventory, managing inbound and outbound stock shipments, and enabling the sales team to deliver an exceptional customer experience.

Responsibilities

• Maintain an organized, accurate, and efficient stockroom environment always.
• Receive, process, ticket, and replenish merchandise accurately and promptly.
• Monitor inventory levels and assist in maintaining inventory accuracy.
• Support replenishment strategies to ensure merchandise is readily available on the sales floor.
• Communicate new inventory arrivals and stock updates to the store leadership team promptly.
• Participate in store inventory counts, cycle counts, and other inventory control procedures.
• Track, investigate, and resolve inventory discrepancies while escalating concerns to management.
• Follow company policies, operational procedures, and internal audit standards.
• Ensure damaged, defective, or quality-related merchandise issues are identified and addressed promptly.
• Assist with shipment processing and transfers.
• Collaborate effectively with store leadership and team members.
• Provide support on the sales floor during peak traffic periods as needed while maintaining excellent customer service standards.
• Develop and maintain comprehensive knowledge of BAPE products, collections, and brand history.
• Maintain a clean, safe, and secure stockroom and work environment.

Qualifications

• 2+ years of experience in retail, warehouse, hospitality, customer service, or related environment is preferred.
• Strong organizational skills and exceptional attention to detail.
• Effective verbal and written communication skills.
• Basic math and inventory management skills.
• Ability to follow processes, procedures, and operational guidelines accurately.
• Ability to work independently while contributing positively to a team environment.
• Demonstrated reliability, punctuality, and accountability.
• Flexible availability, including evenings, weekends, holidays, and peak business periods.

Physical Requirements

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• Ability to remain in a stationary position and move throughout the store for extended periods.
• Ability to regularly stand, walk, bend, reach, squat, kneel, and climb ladders as needed.
• Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
• Ability to operate stockroom equipment and safely handle merchandise shipments.
• Ability to perform repetitive hand and arm movements associated with unpacking, tagging, and organizing merchandise.

BAPE USA is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth, or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military status, citizenship status, or any other status protected by applicable federal, state, or local law.