Lead UX_UI Designer

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: As a Lead UX Designer on the Prime Online team, you will provide design leadership for a complex, customer‑facing digital platform that supports critical workflows for Caterpillar customers and dealers. This role partners closely with various UX Designers, and Product leadership to set experience strategy, drive cross‑team alignment, and ensure high‑quality delivery across multiple product pods. You will balance strategic UX leadership with hands‑on design direction, helping teams translate business goals and customer needs into cohesive, scalable online experiences. This is a people‑multiplier role focused on raising design quality, strengthening collaboration, and accelerating delivery across Prime Online What You Will Do: Set experience direction for Prime Online by translating product vision and business priorities into clear UX strategies, principles, and outcomes. Partner at the leadership level with Product, Engineering, and UX Management to influence roadmaps, prioritization, and investment decisions. Serve as the UX design authority for Prime Online teams —guiding decisions, resolving trade‑offs, and ensuring consistency across experiences. Lead cross‑functional discovery and vision work, including journey mapping, concept exploration, and experience framing. Own design quality and cohesion across features and releases, ensuring alignment with Caterpillar design systems, accessibility standards, and technical constraints. Run design reviews and critiques that strengthen problem framing, solution quality, and alignment to strategy. Coach and mentor designers within Prime Online teams, growing autonomy, craft excellence, and strategic impact. Coordinate across designers and teams to anticipate dependencies, manage experience impacts, and reduce fragmentation. Partner with Engineering through delivery—reviewing builds, identifying fidelity risks early, and collaborating on solutions. Synthesize insights from research, analytics, and feedback to inform continuous improvement and future opportunities. Contribute to UX practice evolution by improving operating models, workflows, and standards that enable scalable, high‑quality design. What You Will Have: Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Web Software Design: Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software. Human-Centered Design (HCD): Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively. User Experience Design: Knowledge of user experience design tools, techniques and approaches; ability to design applications that are valued, positively perceived and used by clients. User Interface Design: Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client's desktop workstation. Considerations For Top Candidates: UX Leadership & Strategy Level – Extensive Experience Proven ability to lead UX for large‑scale, customer‑facing digital products. Strong judgment in balancing user needs, business goals, and technical realities. Experience influencing product strategy and aligning stakeholders around a shared experience vision. Human‑Centered Design Level – Extensive Experience Deep expertise in applying human‑centered design methods to complex problem spaces. Ability to define success metrics, clarify user outcomes, and guide teams from discovery through delivery. Comfort navigating ambiguity and helping teams focus on the highest‑impact problems. UX & Interaction Design Level – Extensive Experience Expertise designing intuitive, scalable web experiences and end‑to‑end customer journeys. Strong grasp of information architecture, interaction models, and visual design fundamentals. Ability to produce and guide high‑quality design artifacts—from early concepts to production‑ready specifications. Collaboration & Decision Making Level – Extensive Experience Skilled at facilitating discussions, evaluating trade‑offs, and driving decisions in cross‑functional environments. Experience partnering closely with Product and Engineering to deliver outcomes, not just outputs. Ability to coach others in critical thinking and design rationale. What You Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $128,470.00 - $208,770.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. Posting Dates: June 30, 2026 - June 30, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.