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Counter Representative - Paint Store

$21 - $26 per hour

Rocky Mountain Building Solutions

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Paid time off
A Paint Store Counter Representative serves as the primary point of contact for both retail and commercial customers, balancing technical expertise in color matching with high-quality service.

Core Responsibilities
  • Customer Assistance: Greet walk-in customers, answer phone inquiries, and provide expert advice on paint and stain types, finishes, and application techniques for various projects.
  • Paint Mixing & Tinting: Operate computerized tinting machines to mix paint and stain according to standard or custom formulas.
  • Color Matching: Use spectrophotometers or manual visual comparisons to accurately match paint colors from customer samples.
  • Sales Transactions: Process orders, returns, and exchanges using a Point of Sale (POS) system, ensuring accurate cash and credit handling.
  • Inventory Support: Receive and stock incoming freight, perform cycle counts, and maintain organized, clean product displays.
  • Contractor Support: Assist professional contractors with high-volume orders, technical inquiries, and order tracking.
Qualifications & Requirements
  • Education: High School Diploma or GED.
  • Experience: Previous retail, customer service, or paint/coatings industry experience is preferred.
  • Technical Skills: Ability to use computers, inventory scanners, and basic mathematical calculations for retail transactions.
  • Physical Demands: Must be able to stand for long periods and frequently lift or carry items weighing up to 50–60 lbs., such as 5-gallon paint buckets.
  • Visual Acuity: Must have the ability to distinguish between colors for precise color matching.
  • Driving: A valid driver's license and clean driving record are required for occasional customer deliveries.
Key Skills
  • Strong verbal communication and interpersonal skills.
  • Attention to detail for accurate order fulfillment and color matching.
  • Ability to prioritize tasks in a fast-paced environment while maintaining professionalism.
Compensation & Benefits
  • Full-time position, non-exempt position
    • Overtime available and/or required based on seasonality of the business
  • $21 - $26 per hour – commensurate with experience 
  • Simple IRA Retirement upon 1 year of employment
  • PTO & Sick Leave available

Vacancy posted 6 days ago
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