General Manager

General Manager

Your leadership. Your store. Your impact. At RaceTrac, our general managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. What's in it for you?

• Competitive pay and performance-based incentives

• Career growth opportunities – we promote from within!

• Comprehensive training and development to enhance your leadership skills

• Lead with guidance – operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.

• A fast-paced, guest-focused environment where no two days are the same.

• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

What you'll do

Lead & develop a winning team

• Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
• Recruit, train, and mentor team members, preparing them for growth opportunities
• Provide continuous feedback, coaching, and performance management
• Create a positive and engaging work environment where team members feel valued

Drive store performance & profitability

• Execute operational plans to meet sales, labor, and profitability goals
• Analyze sales, margin, and labor reports to identify opportunities for improvement
• Operationalize marketing strategies to boost food sales and promotions
• Monitor inventory, cash handling, and store expenses to optimize financial results

Ensure high standards in food & safety

• Lead by example in upholding good safety and sanitation standards
• Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
• Train and enforce compliance with food handling, safety regulations, and company policies

Maintain a clean & organized store

• Ensure the store is always clean, well-stocked, and visually appealing
• Proactively address maintenance needs and vendor relationships
• Oversee scheduling and payroll execution to ensure proper staffing levels

What we're looking for

• 5+ years of retail, food service, or restaurant management experience (high-volume preferred)

• Strong leadership, coaching and team-building skills

• Ability to analyze business metrics and make data-driven decisions

• Proficiency in Microsoft Office Suite and financial reporting

• Knowledge of labor laws and staffing best practices

Must-haves for this role

• High school diploma or GED, in progress or completed

• Ability to lift up to 50 lbs. and perform physical tasks, as needed

• Must obtain and maintain manager food handler certification (and alcohol server permit, if required)