Housing Specialist I

Housing Specialist I

The Housing Authority of the City of Alameda (AHA) is proud of its mission and accomplishments. The Housing Authority of the City of Alameda (AHA) advocates for and provides quality, affordable, safe housing; encourages self-sufficiency; and builds community partnerships. Join our team and you will have the opportunity to perform meaningful and impactful work for an agency dedicated to providing affordable housing in one of the most impacted regions of the nation.

AHA is seeking a team-oriented candidate to work as a Housing Specialist I in the Housing Programs Department. Housing Specialists are assigned a caseload of regular, interim, and special certifications and are responsible for ensuring files are in compliance with the assistance programs of AHA. Please refer to the job description for the range of duties required of this position.

This is a full-time non-exempt, at-will, confidential position. Work will be performed in the Housing Authority of the City of Alameda office; no telecommuting is available for this position. Note: AHA may consider filling this position part-time in certain circumstances for a limited period of time, no more than 1 year from the date of hire.

The Housing Specialist I will be hired on a 72 hours per pay period schedule (9 8-hour workdays with every other Friday off). This recruitment process may be used to fill both current and future openings. The Housing Authority reserves the right, but is not obligated, to use submitted applications to fill future vacancies.

Minimum qualifications include:

• Education: Equivalent to the completion of twelfth (12th) grade, and
• Experience: Three (3) years of responsible clerical experience involving public contact, telephones, recordkeeping, file maintenance, word processing, data entry, and document production in an office or social service setting.
• Strong communication (verbal and written), presentation, and customer service skills required.
• Demonstrated ability to provide case management, maintain files and conduct basic program management.
• Possession of, or ability to obtain, a valid driver's license by time of appointment is required. Must be able to be insured under AHA's owned automobile insurance policy.

Desirable/preferred qualifications include:

• Associate or Bachelor's degree preferred.
• Proficiency in Microsoft Office Suite (particularly Excel), Laserfiche, and Yardi; strong Yardi skills are especially desired.
• Language skills in one of AHA's LEP Languages (Spanish, Chinese, Vietnamese) preferred.
• Experience working with assisted housing programs, property management or benefits programs is desirable.

To be considered for this career opportunity, you must submit:

1. Housing Authority Employment Application
2. Resume (three pages maximum, include months/years of employment), and
3. Responses to the supplemental questions (two pages maximum)

All applications must be submitted electronically via the AHA website.