Tour Receptionist- Kissimmee
Capital Vacations
divh2Customer Service Representative/h2pResponsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience./ph3Job Duties/h3ulliGreet and check-in guest/liliAssist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants/liliRun and prepare reports opening and closing/liliAnswer phones/liliCommunicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)/liliProvide information to guests about the area, including directions and show information/liliCoordinate with Sales Manager on any additional gifts to be issued for New Owners/liliPrepares count and profiles of tours for the entire day/liliUpdates numbers to Sales Managers as more tours are added/liliCommunicates with Admin Manager or Leads with unusual tours/gifts/liliMaintains clean lobby, stocks magazines or literature/liliOther duties as assigned/li/ulh3Job Requirements/h3pEducation, Essential Training / Certifications, and Experience:/pulliHigh School Diploma/GED/liliPrior Administrative experience/liliBilingual (English- Spanish)/li/ulh3Benefits/h3ulliMedical, Dental, Vision/lili401k/liliPTO/liliEmployee Perks/li/ulh3Shift/h3ulliFull Time Schedule/li/ul/div
Vacancy posted 4 days ago
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