General Manager, Diamond Bar Country Estates

Job Description

Job Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as On-site General Manager , Diamond Bar Country Estates , Diamond Bar, CA.

Who We Are

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. 

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at visit our social media platforms:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. 

Position Description: The General Manager, acting under the direction of the Board of Directors, manages a historic condominium homeowner association with multiple amenities. The General Manager must have a comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance, and safety practices. The General fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors.

Responsibilities & Duties:

• Implements Board policy and directives within the scope of the management contract. 
• Oversees contractors providing service to the community. 
• Prepares schedules and establishes priorities for routine and special work projects. 
• Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. 
• Prepares schedules and establishes priorities for routine and special work projects. 
• Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. 
• Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan. 
• Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances. 
• Analyzes financial reports, coordinates input of professional advisors, and implements recommended procedures. 
• Establishes priorities, provides advice to the Board concerning major expenditures. 
• Supervises expenditures to conform to budget guidelines. 
• Establishes budget control and prepares budget recommendations. 
• Other duties as assigned. 

Skill & Proficiencies

• Minimum 3-5 years of experience with increasing responsibility in community association management. 
• Previous experience in maintenance supervision, recreation management, and project development related fields. 
• Graduation from an accredited four-year college with major course work in a field related to property management, HOA management, or equivalent education preferred. 
• CMCA/CCAM and/or other related industry designations preferred. 
• Knowledge of basic association CC&Rs, By-laws, and Articles of Incorporation with the ability to read, understand, and implement said guidelines. 
• Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. 
• Ability to apply principles, practices, and objectives of recreation, administration, and management. 
• Knowledge of community association development. 
• Proficient in the use of Microsoft Office software (specifically Word, Excel, Outlook, PowerPoint) and project management/planning software. 
• Ability to report and motivate employees to accomplish established goals within the related areas of responsibility. 
• Ability to establish work standards and to evaluate personnel performance. 
• Ability to prepare and supervise the keeping of a variety of records and reports.
• Ability to research problems and prepare written recommendations. 
• Ability to communicate effectively with others in English both orally and in writing.