Program Manager — Events & Experiences Creative PMO

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProgram & Project ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About Our TeamThe Events & Experiences Creative PMO sits within Global Brand Marketing and is responsible for the end-to-end program and project management of our event experiences — from flagship programs like Dreamforce to regional activations and always-on brand moments. We are the operational engine behind creative delivery, partnering closely with Brand, Marketing stakeholders and cross-functional partners to bring big ideas to life on time, on scope and on budget.About This RoleWe're looking for a driven, highly organized Program Manager to serve as the operational backbone of our Events & Experiences Creative PMO. In this role, you'll be the connective tissue that keeps every event and experience workstream moving, every priority sharp, and every stakeholder informed. From driving planning for major brand moments to running weekly stand-ups and ensuring leadership walks into every meeting ready to make decisions, you'll be the reason this team operates at its best.With strong organizational instincts and a natural ability to communicate across both team and executive levels, you'll help the team intake, prioritize, and deliver week over week.Reporting directly to the Director, Program/Project Management you will sit at the intersection of strategy and execution, driving key event and experience project workstreams to ensure they deliver on time, on scope and on budget.What You Will DoProgram Management & Workstream OversightWork to track and manage key event and experience workstreams, ensuring deadlines, owners, and milestones are clearly documented and maintainedMaintain project trackers and provide regular status updates to stakeholdersBuild and manage project plans for events and experiences from kickoff through delivery with clarity and accountabilityCoordinate cross-functional dependencies across creative, brand, and production teams; flag blockers or risks proactively and help facilitate resolutionExecutive Communications & Meeting SupportOrganize talking points and agendas for weekly meetingsUtilizing our AI tools take notes, capture decisions, and track action items from leadership syncsDraft and send executive-facing recaps and follow-up communicationsHelp drive decision-making by ensuring the right context and information is surfaced ahead of meetingsEvent & Experience PlanningSupport planning processes for events, including timeline management, template creation, and facilitation of planning sessionsSynthesize team inputs into a consolidated view of priorities, capacity, and commitmentsPartner with stakeholders to ensure plans are realistic and aligned with broader organizational goalsIntake & Prioritization ManagementSupport monitoring and managing the team's intake channel, triaging incoming requestsWork with team SMEs to develop a consistent process for evaluating, prioritizing, and routing requestsMaintain a visible backlog of work to support ongoing planning conversationsWhat Experience You Have5-7+ years of project or program management experience, preferably within events, experiential marketing, creative, or brand organizationsProven experience managing event, experiences and cross-functional program workstreams from initial planning through on-site execution and deliveryExperience leveraging AI tools for project documentation, meeting facilitation, status reporting, and workflow optimizationExceptional communication and organizational abilities with demonstrated success managing multiple complex workstreams simultaneouslyStrong background supporting C-level and executive stakeholders, including materials preparation and decision-making facilitationDemonstrated ownership of end-to-end planning processes encompassing timeline development, facilitation, and synthesisProven track record managing intake and prioritization processes across teams or functional areasAdvanced proficiency with Slack, Google Workspace (Slides, Sheets, Docs), project management tracking tools and AI-powered productivity platformsSelf-directed professional with strong initiative and ability to maintain project momentum with minimal supervisionAgency or in-house events, creative, or marketing team experience strongly preferredWhy You Are Excited About This RoleYou thrive in roles where you're the one keeping everything organized and moving — and you take pride in itYou are energized by cross-functional complexity and find clarity where others see challengesYou enjoy working with executives and know how to communicate with precision and contextYou want to make a real impact in a fast-paced, high-visibility team delivering flagship brand experiencesYou are comfortable with ambiguity and adapt quickly when priorities shiftWhy We Are Excited About YouYou can help the team operate at pace with minimal disruptionYou know how to give clear leadership visibility into what's in flight and what decisions are neededYou communicate clearly, concisely, and with purpose — whether it's a Slack update or an executive facing recapYou make the work feel organized, because great operations is part of great outputUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.SummaryLocation: Illinois - Chicago; Washington - SeattleType: Full time