Medical Office Assistant (MOA)

Job Description

Job Description

We have an exciting opportunity for a full-time Medical Office Assistant to join our upscale plastic surgery center! This position would work in our Oklahoma City location.

A bit about the position: Helps patients by providing clinical and business office assistance in a health care setting.

What can you expect in the role:

• Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment.
• Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
• Educates patients by providing medication and diet information and instructions; answering questions.
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Covers the front desk when needed. Answering phones, checking patients in/out, scheduling and taking payments.

What we are looking for in a candidate:

• 2 or more years of clinical experience in a plastic surgery or dermatology office required.
• Either CMA, RMA, or CNA certification required.
• Highly motivated, customer-service oriented person.
• Exceptional verbal and written communication skills.
• Ability to multitask and perform well under pressure.
• Nextech EMR experience preferred.