Retail Sales and Parts Specialist Hot Tubs/Spa

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off
• Training & development

Are you a client-centric sales professional who loves meeting people, solving problems, and representing a brand with pride?

 
Join Carefree Spas, Inc. —a family-owned company with nearly 40 years in the spa and pool industry—helping customers create relaxing spaces at home.

Why You’ll Love Working at Carefree

• Established & reputable retailer with three dealerships and long-standing customer relationships
• Fun products that make customers’ lives better (hot tubs, sauna, cold plunge, parts & accessories)
• Supportive leadership & good working environment
• Variety every day —sales, service, warranty support, inventory, and customer care

The Opportunity
This role is perfect for someone who thrives on relationship-building , enjoys retail sales , and takes pride in follow-through . Help customers from first questions to final solutions—whether that’s recommending the right part, coordinating warranty logistics, or meeting a client onsite to evaluate installation feasibility.

What You’ll Do

Sales & Customer Experience (Retail)

• Provide retail sales and service to customers across Central Indiana
• Present and promote products and services to new and existing customers
• Offer customized solutions to drive revenue and help customers enjoy their outdoor living investment
• Respond to inquiries, contact prospective customers, and schedule follow-ups
• Represent Carefree with professionalism and top-notch service
• Attend area and industry shows/events to increase brand awareness and sales
• Meet customers onsite to evaluate installation feasibility

Parts Department

• Process payments (cash/credit/check), manage returns and core exchanges
• Stock shelves, perform cycle counts, and order parts to maintain ideal inventory levels
• Set up product displays and keep the retail floor clean and organized

Warranty Department

• Order parts, track deliveries, and coordinate logistics

What You’ll Bring

• Previous experience in retail sales and exceptional customer service
• Comfort using CRM platforms and strong technical aptitude
• Ability to build trust and rapport selling a top-line luxury home product
• Strong communication and negotiation skills
• Goal-oriented self-starter with a “do what it takes” work ethic (no clock-watchers)
• Valid driver’s license + acceptable BMV check for insurance coverage
• Reliable transportation for client meetings
• Availability to work Tuesday–Saturday, 45–50 hours/week
• High School Diploma or GED, or more

Physical Requirements

• Standing for long periods
• Manual dexterity and mechanical inclination
• Bending, stooping, crouching, reaching, using hand tools
• Lifting up to 70 lbs

What We Offer

• Base salary + commission
• Paid time off (PTO) and vacation + 401K
• On-the-job training and continuing education
• Supportive culture with a team-first environment
• Lots of variety—no two days the same
• Great place to work. 

Ready to make home leisure more enjoyable for everyone?
Apply today and come grow with a company that values service, integrity, and lasting customer relationships .