JDA Support Specialist (LATAM/Philippines)
Insight Global
Job Description
We are looking for a JDA Platform Specialist to support and maintain our JDA environment running on AS/400 (IBM i). This role is technical in nature and focused on backend platform support, system stability, and ongoing enhancements. The individual will play a key role in supporting current operations while contributing to longer-term platform planning and strategy.
Key Responsibilities
• Provide technical support for the JDA platform running on AS/400 (IBM i)
• Troubleshoot, diagnose, and resolve application and system issues
• Support backend processes, integrations, and batch jobs
• Maintain and support business logic and system configurations
• Partner with internal teams to support enhancements and system improvements
• Assist with platform stability, optimization, and long-term planning efforts
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Technical Requirements
• Hands-on experience supporting JDA platforms in a technical or backend capacity
• Strong AS/400 (IBM i) experience required
• Experience supporting legacy or on‑prem enterprise systems
• Ability to troubleshoot complex system and data-related issues
• Experience working closely with business and technical stakeholders
Technology / Platform Environment
• JDA Platform
• AS/400 / IBM i
• RPG / CL (as applicable)
• SQL / DB2 on IBM i
• Batch processing and job scheduling • Experience supporting supply chain, planning, or merchandising systems within JDA
• Experience modernizing or maintaining legacy enterprise platforms
• Ability to contribute to longer-term platform strategy and future-state discussions
$24.25 per hour
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