CX Knowledge Architect AI-Driven Knowledge System Lead
Notion, LLC
Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge, set quality standards, and partner across teams to enhance efficiency as Notion scales. The position offers a competitive salary package along with equity and benefits. #J-18808-Ljbffr Notion, LLC
$165k - $180k
Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...Suggested- mmmanyfold dev studio is seeking a knowledgeable individual to own the CX enablement knowledge strategy. You will design the information architecture and... ...teams to maintain reliable knowledge retrieval, optimizing AI processes, and ensuring content quality. The position...Suggested
$136k - $160k
Hack Chicago is seeking a Knowledge Management Specialist to lead the management of customer experience knowledge systems. This role involves designing scalable information architecture and optimizing internal knowledge bases to enhance customer support. You will ensure...Suggested$110.87k - $153.18k
...Senior Specialist for its Telecom Practice Group in New York. This role involves organizing and managing regulatory materials, leveraging AI tools for analysis, and implementing efficient workflows. The ideal candidate will have 4+ years of relevant experience, with hands-...Suggested$136k - $160k
Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain... ...knowledge management, system ownership, and AI integration. A competitive salary...Suggested$165k - $180k
...Are Notion is the collaborative AI workspace where teams and... ...building one place where your knowledge, projects, meetings, and AI tools... ...era. From building a business’s system of record to making and... ...’s work. About the Role: Own CX enablement knowledge strategy...Local area$250k - $290k
Gibson Dunn is a leading global law firm, advising clients... ...York preferred), the Knowledge Attorney will sit at... ...deeply engaged with how AI, technology, and new ways... ...tools, workflows, and systems. As part of the... ...assessments, including AI-driven research, drafting, knowledge...Work at officeFlexible hours- Coherent Solutions, Inc. is seeking experienced AI/ML engineers to join our strategic pool aimed at enhancing AI capabilities. This... ...opportunities to influence key initiatives while participating in internal knowledge-sharing sessions. #J-18808-Ljbffr Coherent Solutions, Inc.
$151.9k - $258.3k
...Customer Experience (CX) Services delivers... .... As SAP advances AI‑driven, autonomous... ...experiences, CX Services leads the way—embedding... ..., and internal architects to deliver measurable... ...decisions. Systems Thinking Across CX... ...recommendations). Advanced knowledge of GenAI...- ...venture capital firm is seeking an AI Infrastructure Engineer to design and build foundational systems that power next-generation AI agents. This role involves architecting long-term memory infrastructure, creating scalable knowledge graph pipelines, and transforming advanced...
- A leading no-code platform seeks a CX AI Architect to enhance its AI-driven customer support capabilities. This role encompasses designing decision frameworks for automated resolutions and architecting the knowledge systems that empower AI agents. Ideal candidates will...
- ...consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise in... ...ideal candidate has 8-12 years of experience and strong knowledge of AI/ML techniques. A competitive salary and benefits are offered...
- ...is seeking a Senior Manager of CX Enablement to lead the quality and training systems for our customer experience team... ...of quality frameworks, driving AI-driven support enhancements, and developing... ...experience, with substantial knowledge of quality management, and a passion...
- ...Consultant - GenAI / Agentic Systems, Infosys Consulting... ...seeking a hands‑on AI Engineer / AI Architect with a background in... ..., and data‑driven AI pipelines to be developed... ...and participate in / lead solution design Design... ...semantic search, and knowledge‑driven applications...Full timeTemporary workWork experience placementH1b
- A thriving B2B SaaS company is looking for a Technical Writer to lead their Knowledge Base development. In this remote role, you will create and maintain documentation that serves both human and AI needs. The ideal candidate has 4+ years of experience and a strong grasp...Remote jobFlexible hours
- ...A leading financial institution is seeking a Distinguished Engineer to define the future of banking in the cloud. The role involves owning the architecture for content systems and enhancing automation strategies. Candidates should possess a strong background in software...
$115k - $121.5k
...About the Role - As a Knowledge Strategist Team Lead, Governance at... ...for readability and AI retrieval, own the team... ...shoppers, retailers, and CX specialists. About the... ...Lead adoption of AI‑driven tools to enhance... ...limited supervision. Systems & Tools: Robust, hands...Permanent employmentWork at officeRemote workWork from homeFlexible hours$135k - $165k
...Wilson Elser is seeking a Legal AI Specialist to support the firm... ...of firmwide AI-based knowledge assets (including prompts and... ...insights. Demonstrated ability to lead change and adoption initiatives... ...knowledge of relevant technology systems and applications used in law firms...Full time- ...A leading healthcare organization is seeking an AI Engineer IV to develop AI/ML solutions for complex business problems. This telecommuter position involves creating multi-agent systems and requires at least 5 years of experience in AI systems development. Candidates will...Remote work
- Framework Ventures is looking for a Blockchain Architect to join ChainGPT. The role requires... ...protocols, with responsibilities including leading architecture for blockchain platforms and... ...and strong skills in Golang, Rust, and AI/ML frameworks. Join a remote-first environment...Remote jobFlexible hours
- Clay in New York is seeking a CX Architect to design and build an expansion engine, maximizing value creation across the customer journey.... ...experience in business strategy and revenue operations at hypergrowth AI/SaaS companies. This position requires strong quantitative...
- Lead Tech Architect - AI Infrastructure Location: United States (Remote) | Duration: Contract-to-hire... ...NVIDIA DGX, HGX, and GPU-accelerated systems. Administer VMware environments,... ...based compute platforms. Strong working knowledge of VMware virtualization technologies...Contract workRemote work
- Born West Inc. is seeking an AI Workflow & Agent Systems Lead to define and implement advanced workflows for teams using AI agents. This pivotal role focuses on enhancing business processes and ensuring seamless integration of technology with human workflows. The ideal...
$150k - $200k
As a Lead AI Agent Architect at Parloa, you will play a key role in transforming customer service with... ...agents seamlessly leverage integrated systems to handle customer interactions... ...customers and partners. Leverage your knowledge of LLM internals (e.g., embeddings) to...Work at officeFlexible hoursNight shift- J.P. Morgan is seeking a talented candidate as an AI Enablement Lead within the Knowledge Enablement pillar of the AI Enablement team in the Corporate & Investment Bank (CIB). The role sits within the CIB’s Chief Data & Analytics Office (CDAO) team and is at the Vice President...Work at office
- NextGenEnergyJobs seeks an experienced leader to drive AI-driven process improvements for major energy companies. The role requires managing... ...a minimum of 10 years' experience in the Energy sector, deep knowledge of asset lifecycle management, and familiarity with SaaS...Flexible hours
$151.9k - $258.3k
SAP SE is looking for a seasoned consultant to lead AI-powered CX transformation initiatives. This role requires over 10 years of experience in SAP CX solutions and enterprise architecture, with responsibilities including driving end-to-end solution design and advising...$200k - $275k
Revin Inc. is seeking an AI Systems Engineer to develop the production systems behind their AI agents for SMS, voice, and email conversations... ...have 4 to 8 years of full-stack software experience, strong knowledge of Python and TypeScript, and expertise in building production...Relocation package- Principal Architect, Systems & AI page is loaded## Principal Architect, Systems & AIlocations: United States - Georgia: Remote, United Statestime... ...when rewrite is justified and when it isn't* Multi-stack knowledge: Java, Angular, .NET, PostgreSQL, Kubernetes (or comparable...Contract workRemote work
$106.61k - $260.59k
...at a time. Apptio Architect - Technology Business... ...directly to the Lead Director, Architecture... .... Leverage AI and data engineering... ...working with Apptio as a system administrator, modeler... .... Strong knowledge of the TBM Taxonomy... ...Strong analytical, data-driven, and detail-oriented...Hourly payFull timeTemporary workLocal areaFlexible hours
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