CX Knowledge Architect AI-Driven Knowledge System Lead
Notion, LLC
Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge, set quality standards, and partner across teams to enhance efficiency as Notion scales. The position offers a competitive salary package along with equity and benefits. #J-18808-Ljbffr Notion, LLC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the CX Knowledge Architect AI-Driven Knowledge System Lead in New York, NY vacancy
- Notion is seeking a leader to own the CX knowledge system globally, shaping information architecture, governance, and scalable content strategies that support rapid AI-enabled retrieval. You will partner with CX Enablement, Product Ops, QA, and Vendor Ops to keep knowledge...Suggested
- Notion is seeking a leader to own CX knowledge strategy and end-to-end knowledge systems globally. You will design durable information architecture, govern content... ...Ops to ensure reliable, scalable knowledge for fast AI-assisted retrieval. You’ll drive standardization,...Suggested
$165k - $180k
Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...Suggested$136k - $160k
Solinius in New York, NY, is seeking a professional to manage customer experience knowledge systems. This role will focus on ensuring speedy and reliable access to information as the company grows. The ideal candidate will design and maintain the knowledge architecture...Suggested$136k - $160k
...AreNotion is the collaborative AI workspace where teams and... ...building one place where your knowledge, projects, meetings, and AI tools... ...era. From building a business’s system of record to making and... ...life’s work.About the Role:Own CX enablement knowledge strategy...SuggestedLocal area- DeepRec.ai is seeking an AI Knowledge Graph Lead to build and scale the knowledge graph layer for enterprise products. This senior, hands-on leadership role involves designing production knowledge graphs and working closely with AI/ML engineers to turn complex information...Remote job
$140k - $200k
We are seeking a Lead Engineer - GenAI, Agentic AI, and Knowledge Graph Architect to design, develop, and deploy enterprise‑scale intelligent systems that fuse Generative AI, autonomous agents, symbolic... ...of agentic, reasoning‑driven AI platforms, mentor engineers,...$100k - $125k
L.E.K. Consulting is seeking a Knowledge Management Manager to lead KM functions in the U.S. This role focuses on embedding knowledge assets in business processes, driving innovation in knowledge services, and leading a high-performing team. The ideal candidate will have...- PermitFlow is seeking a senior Design Systems Designer and Architect to establish Cornerstone, the visual and interaction foundation for our AI-driven product. You will own the system end-to-end, setting standards and growing the practice as Cornerstone expands. Work alongside...
$190k
...Digital Platforms, AI at Scale,... ...transforming strategies into leading-edge tech... ...ll DoLead AI Tech Architects - AI Platforms at... ...alignment and delivery.Systems thinkers. They design... ..., etc.).Working knowledge of agentic AI concepts... ...of passionate and driven problem-solvers...Work at officeLocal area- ...consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise in... ...ideal candidate has 8-12 years of experience and strong knowledge of AI/ML techniques. A competitive salary and benefits are offered...
- Netflix, Inc. is hiring a Senior Product Support Specialist to own the knowledge architecture and quality infrastructure for our Ads Support AI agent. You will translate support pain points into agent capability requirements, define governance for AI-generated content,...
- Fi’s Knowledge Management team is seeking a Content Specialist to own Fi’s knowledge base for internal agents and member-facing platforms. You’ll craft clear, scannable content from complex policies and work with Product, Engineering, Legal, and Ops to keep docs aligned...
- Matchgroup is looking for a Knowledge Management Program Lead to create and scale the knowledge infrastructure that supports Trust & Safety at Hinge.... ...role requires designing governance processes and integrating AI into moderation workflows, directly impacting the safety...
- ...are turning the firm's data and knowledge into trusted, reusable assets... ...state that is maximally usable by AI agents and set the strategy, build the roadmaps, and lead outreach to lines of business... ...experience building AI-powered systems.Expertise in knowledge management...
$150k - $170k
Lead Architect, HayloARCHayloARC is looking for a talented... ...you won’t just design systems - you’ll shape the technological... ...modeling and AI. If you are a visionary... ...patterns (e.g., Event-Driven, Microservices, CQRS)... ...functional and/or industry knowledge, education level,...Work at officeLocal areaImmediate start$105k - $161.6k
...technology applications and delivery, leveraging AI, automation, and contemporary ways of... ...Infrastructure. MetLife is seeking a Lead Architect to enable AI-powered development... ...or the creation of AI plugins and skills.Knowledge of cloud-native architectures, APIs, and...Full timeTemporary workWork at officeLocal areaWorldwideRelocation package3 days per week$141.2k - $278.3k
Position Summary Google AI Lead Architect/AI & Engineering:Join our AI & Engineering team... ...Implement security and governance for AI/ML systems (data privacy, model poisoning,... ...years’s leading high performance, results driven engineering teams delivering AI platforms...Local areaVisa sponsorshipFlexible hours- Altimetrik is seeking an Engagement Architect (Agentic AI / RAG) for NY/NJ with 12+... ...end-to-end agentic AI systems, designing harnesses, and... ...drive prompt engineering, knowledge graph integration, and policy... .... Responsibilities include leading design decisions,...
- United States Digital Space LLC is seeking an AI Developer (LLM & Agentic Systems) to design and develop AI-enabled applications used in client projects... ...AI apps that combine LLMs, structured data, and domain knowledge for advanced reasoning and decision support. The role...
- ...experiences through data driven decision making Partner... ...and product level. Lead the planning and execution... ...the user experience. AI Analysis: Use AI‑assisted... ...shape the use of AI systems that support research operations... ...and Compliance domain knowledge Some experience working...
- ...Notion is seeking a role focused on owning and evolving the CX knowledge system globally. You will design durable information architecture and governance to support fast retrieval and AI-enabled insights for CX teams and internal stakeholders. You will partner with CX...
Karmel-IT
New York, NY1 day ago - ...& Responsibilities Lead the architecture, design, and... ...architecture standards for distributed systems, event-driven solutions, messaging, and... ...Drive the adoption of AI capabilities by integrati ng... ...(must-have), with working knowledge of Python and Go. ~ Extensive...Full time
Long Finch Technologies
New York, NY3 days ago $117.2k - $313.7k
...SalesforceSalesforce is the #1 AI CRM, where humans with... ...career at the company leading workforce... ...Salesforce.Distributed Systems Software Engineer - Public... ...development experienceDeep knowledge of programming in Java,... ...development methodology and Test Driven DevelopmentExperience...Full time$10k
...About the Role We’re looking for a Knowledge Management Program Lead to build and scale the knowledge infrastructure... ...role where you’ll establish the systems, standards, and governance processes... ...risk, and sets us up to integrate AI effectively into our moderation workflows...Work experience placementMatch Group
New York, NYa month ago- ...Hinge is seeking a Knowledge Management Program Lead to build and scale our knowledge infrastructure for Trust... ..., standards, and a centralized system that becomes the single source of truth... ...consistent enforcement and scalable AI integration. You will drive taxonomy...
Tinder
New York, NY1 day ago $154.38k - $193.13k
Job DescriptionAI Architect, AI & AutomationAbout the Role... ...solutions, and experience leading technical teams... ...IDP / iOCR)Agentic AI systems and multi-agent orchestration... ..., and event-driven architectures.Experience... ...mindset, deep industry knowledge, and the combined strengths...Full timeTemporary workWork experience placement$187.6k - $220.7k
...make an impact?Agentic AI Architect-Google Cloud West... ...client-facing role will lead the strategy, architecture... ...across distributed systems, platform engineering,... ...information, and support data-driven recommendations for... ...to internal knowledge sharing, technical communities...Local areaImmediate startFlexible hours$192k - $259.5k
A leading technology firm in New York seeks a Staff Design Systems Designer to define and evolve their design system. The role requires over 8 years of experience... ...to ensure a cohesive user experience across AI-driven products. The position offers a competitive salary...- ...seeking an experienced R&D Developer to architect and own the systems layer behind a globally distributed... ...school. You will shape distributed, event-driven services and data analytics workloads... ...growth while evolving the stack with AI-driven workflows. #J-18808-Ljbffr...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Knowledge Architect AI-Driven Knowledge System Lead. Be the first to apply!
