Advocacy Coach - Case Manager (Parent Educator)

H.E.A.R.T.S. was established 14 years ago as a non-profit organization in Durham, NC. We provide programming and support to pregnant and parenting adolescents, age 13-22, to help them with life skills training in the following areas: education, self-development, reproductive health, family development and financial awareness. The Advocacy Coach will provide direct and personalized one-on-one case manager support to participants through weekly check-ins, monthly home visits and Lunch & learns. The Advocacy Coach connects participants to community partners, support programs, resources and services in the community. In addition, the Advocacy Coach helps to organize and run the LoveBug Children's Closet and Creative Learning Experiences. An ideal Advocacy Coach for H.E.A.R.T.S. is hard-working, detail-oriented, committed to mission of H.E.A.R.T.S., is an empowering coach, patient, and understanding. Job Responsibilities: Interview and orient new participants to the program Help participants to define his/her needs and goals Assist with securing necessary emergency support services for participants Plan, organize, implement, and facilitate theory-based life skills training (Lunch & Learns)Capable of building a program from the ground up Coordinate monthly one-on-one case management meetingsImplement monthly home visits with all participants on the caseloadRefer participants to appropriate community resources until outcomes are met Monitor participants attendance, goal achievements and needs Advocate for participantsMaintain participants records, case reports and data files Document case notes and all assistance within 72 hours Analyze data and outcomes Communicate effectively with Program Director and team Become a Parent Educator - PAT CertifiedStay up to date with professional development and trainingsAttend community networking eventsActively engage in fundraising activities Requirements: Bachelors degree in social work from an accredited school of social work OR Bachelors degree in a human services field from an accredited college or university and one year directly related experience OR Bachelors degree from an accredited college or university and two years directly related experience (experience in the areas of case management, assessment, referral, supportive counseling, intervention, and goal planning) Capable of building a program from the ground up Parent Educator - PAT Certified preferred by not required. We offer the following benefits to employees: 100% Medical Benefits Coverage (Dental and Vision)14 Paid Holidays Accrual PTOReferences and background check will be required.
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