CASHIER

Cashier

Responsible for working a shift both accurately and efficiently, within Company policy, to ensure that the shift contributes to increased profitability of the store. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Essential Functions

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers entering store.
• Maintain clean and orderly checkout areas.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Issue trading stamps, and redeem food stamps and coupons.
• Resolve customer complaints.
• Answer customers' questions and provide information on procedures or policies.
• Cash checks for customers.
• Weigh items sold by weight to determine prices.
• Calculate total payments received during a time period and reconcile this with total sales.
• Compute and record totals of transactions.
• Sell tickets and other items to customers.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Process merchandise returns and exchanges.
• Request information or assistance using paging systems.
• Stock shelves, and mark prices on shelves and items.
• Compile and maintain non-monetary reports and records.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
• Offer customers carry-out service at the completion of transactions.
• Observe schedule shift hours as assigned by store manager and/or assistant manager.
• Abide by all city, county, state, and federal regulations.
• Give all customers prompt and courteous service.
• Perform specific tasks as assigned by store manager and/or assistant manager.
• Notify store manager and/or assistant manager of all cash discrepancies.
• Operate shift within Company guidelines to achieve sales and profit.
• Properly record all shift hours worked on the time clock. Verify and sign the time ticket report.
• Record all sales at time of purchase.
• Accurately record all markups, markdowns, spoilage, and store use of merchandise according to company procedures.
• Prepare shift-checkout report at the end of shift according to Company procedures.
• Advise Store Manager and/or Assistant Manager of any personnel situations or policy violations having a negative effect on store operations.
• Advise any other store cashier with problems concerning store operations to take with store manager and/or assistant manager.
• Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by store and/or assistant manager.
• Complete shift-checkout report at appropriate times as instructed by store manager and/or assistant manager.
• Follow correct vendor check-in procedures, within company guidelines and as instructed by store manager and/or assistant manager.
• Perform a variety of cleaning duties such as cleaning front windows, around check stands, clean out carts, sweep floors, dust shelves and lift and carry trash to outside containers.
• Clean parking lot and grounds surrounding the store.
• Other job-related tasks as required.

Position Qualifications

Competency Statements

• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to adapt to change in the workplace.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Creative - Ability to think in such a way as to produce a new concept or idea.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Presentation Skills - Ability to effectively present information publicly.
• Reliability - The trait of being dependable and trustworthy.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Education

• High School Graduate or General Education Degree (GED)

Experience

• No prior experience needed

Skills & Abilities

• Computer Skills
• Basic Skills.

Other Requirements

• Required to have access to a phone at all times, able to read and understand operating instructions for equipment in the store such as electronic cash register, able to operate a cash register for up to 8 hours or longer, able to lift 25 pounds at least once during shift and have good oral communication skills. Must be able to perform basic math calculations in order to make change, complete shift reports and account for a variety of products during vendor check in.

Physical Demands

• Physical Abilities Lift /Carry
• Stand F (Frequently) 10 lbs or less O (Occasionally)
• Walk O (Occasionally) 11-20 lbs O (Occasionally)
• Sit O (Occasionally) 21-50 lbs N (Not Applicable)
• Handling / Fingering F (Frequently) 51-100 lbs N (Not Applicable)
• Reach Outward F (Frequently) Over 100 lbs N (Not Applicable)
• Reach Above Shoulder O (Occasionally)
• Climb N (Not Applicable)
• Crawl N (Not Applicable)
• Squat or Kneel N (Not Applicable)
• Bend O (Occasionally)
• Push / Pull
• 12 lbs or less O (Occasionally)
• 13-25 lbs O (Occasionally)
• 26-40 lbs N (Not Applicable)
• 41-100 lbs N (Not Applicable)
• N (Not Applicable) Activity is not applicable to this occupation.
• O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
• F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+hrs/day)
• C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Work Environment

• GROCERY

Prepared by: ____________________________ Date: _______________________________

Approval Signature: