Parking Enforcement Specialist

Parking Enforcement Specialist – Special Operations Division

Support Public Safety in Action: Parking Enforcement Specialist – Special Operations Division Play a visible role in keeping Greensboro safe, accessible, and moving efficiently. The City of Greensboro is seeking a Parking Enforcement Specialist who is professional, approachable, and committed to serving the community. As a front-line ambassador for the City, you'll interact directly with residents, visitors, and businesses while helping people navigate Greensboro, understand parking requirements, and comply with City parking ordinances. This role combines public service, education, enforcement, and traffic support in a highly visible position throughout the community.

Compensation and Benefits: Starting Salary: $41,600.00 - $43,922.00 Full Salary Range: $41,600.00 - 59,734.00 Annually The City of Greensboro offers an outstanding benefits package that supports your well-being. Learn more here Work Schedule: Monday – Friday, 8-hour work shift (hours may vary) May be required to work after-hours and/or overtime to assist with special events or operational needs.

The City of Greensboro is committed to providing responsive, professional services that help create a safe, accessible, and welcoming community. Parking Enforcement Specialists play an important role in supporting orderly parking, improving access throughout the City, and providing citizens with helpful information while consistently applying parking regulations.

Why You'll Love Working With Us:

• Be a Community Ambassador: Serve as one of the City's most visible representatives while helping residents and visitors navigate Greensboro.
• Make a Difference Every Day: Help maintain safe, accessible, and orderly parking throughout the City.
• Connect With People: Interact with a diverse range of residents, visitors, businesses, and community members.
• Educate and Assist: Provide directions and explain parking ordinances and applicable regulations to help people better understand City requirements.
• Enjoy a Variety of Work: No two days are exactly alike as you work throughout the community and respond to changing parking and traffic needs.

About the Role As a Parking Enforcement Specialist, you will:

• Enforce City parking ordinances throughout Greensboro.
• Mark vehicles and document parking times as required.
• Read and monitor parking meters.
• Issue parking citations for violations.
• Photograph parking violations and maintain accurate documentation.
• Coordinate the towing or booting of vehicles when appropriate.
• Complete required paperwork, reports, and enforcement documentation.
• Assist with traffic control when requested.
• Provide directions and assistance to residents, visitors, and others navigating the City.
• Explain City parking ordinances and North Carolina General Statutes related to disabled parking.
• Operate motor vehicles, hand-held computers, cell phones, and chalk sticks as part of daily duties.
• Interact professionally with members of the public, including individuals who may be upset or irate.
• Work effectively as part of a team while managing time pressures and a sometimes noisy or distracting environment.
• Wear a departmentally issued uniform and maintain a professional appearance while representing the City.
• Perform extensive outdoor work in weather conditions ranging from mild to extreme.
• Report to work during inclement weather as required. Parking Enforcement Specialists are considered essential personnel and may be required to work during extreme weather conditions.
• Perform physical activities including standing, extensive walking, carrying, reaching, handling, fine dexterity, bending, twisting, climbing, balancing, and frequent use of vision, hearing, and verbal communication.

If you're ready to serve as a visible ambassador for Greensboro while helping keep our streets accessible, organized, and welcoming, we want to hear from you. Bring your communication skills, professionalism, and commitment to public service to the City of Greensboro as a Parking Enforcement Specialist.

Other Position Details Position involves frequent public interaction and requires consistent professionalism Work schedules may vary based on operational needs, events, and enforcement priorities The job is NON-EXEMPT under FLSA.

Minimum Qualifications: High School Diploma/GED Or No High School Diploma/GED with 5+ years of experience in security, legal, law, public safety, or a directly related field Valid Driver's License Experience in parking enforcement operations An Ideal Candidate Would Also Possess (Preferred Qualifications): Experience working with Microsoft Office Software 1+ years of experience in parking enforcement/parking operations Customer Service Experience (i.e., assisting, directing customers, educating customers on rules, policies, regulations, etc.)