Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
My journey with State Farm began in 1994, starting in claims before moving into agency management and eventually agency ownership. One thing has remained consistent - a passion for helping people, building relationships, and developing successful teams. Today, that experience helps shape an agency culture focused on professionalism, service, and long-term growth.

Community involvement is a major part of who we are. Our agency actively participates in local events, neighborhood and apartment community outreach, youth sports activities, and relationship-building opportunities throughout the community. We believe in being visible, engaged, and making a positive impact where we live and work.

We are committed to investing in our team's success through licensing support, ongoing training, continuing education, professional development, and opportunities for advancement. Team members have the opportunity to grow into advanced sales roles, leadership positions, financial services opportunities, and specialized insurance career paths.

We're looking for individuals who are coachable, ethical, hardworking, adaptable, and genuinely enjoy helping others. The people who thrive here are self-starters who embrace challenges, work well with a team, and are committed to personal and professional growth. If you're looking for an agency that values relationships, invests in your development, and provides opportunities to build a long-term career, we'd love to meet you.

ROLE DESCRIPTION:
Michael Nickas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.