Banquet Server

Description

Our Mission: To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life.

P assionate - We love what we do and have fun doing it!

R efined - We strive for excellence in our communication.

O wnership - We are proactive and accountable in any task, challenge or opportunity presented to us.

M indful - We are present, patient, and aware so that we can best anticipate the needs of those around us.

I nnovative - We are eager and open to seek ways to improve Country Club life.

S afe - We take responsibility for creating a safe environment.

E mpathy - Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.

OVERVIEW: Boca West Country Club is seeking a professional, personable, and attentive Banquet Server to join our dynamic catering team. The Banquet Server plays an essential role in delivering exceptional service to our members and guests during a variety of events, including weddings, banquets, corporate functions, and social gatherings. This position requires a strong commitment to hospitality, attention to detail, and the ability to work efficiently in a fast-paced, upscale environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


• Greet guests warmly upon arrival and assist with seating arrangements.

• Set up banquet rooms according to event specifications, including table arrangements, linens, glassware, silverware, and other service ware.

• Serve food and beverages professionally and efficiently, ensuring presentation and quality standards are met.

• Anticipate guest needs and respond promptly to requests, providing attentive and personalized service.

• Monitor and maintain cleanliness and organization of service areas throughout events.

• Handle and deliver food and beverages with care, ensuring proper presentation and portioning.

• Clear tables and reset for subsequent courses or events, adhering to sanitation standards.

• Verify orders with the kitchen and bar staff, ensuring accuracy and timely delivery.

• Assist with event breakdown and cleanup, ensuring the venue is left in excellent condition.

• Follow all safety, sanitation, and health regulations, including proper handling of food and beverages.

• Collaborate with team members and supervisors to ensure smooth operations and exceptional member/guest experiences.

• Uphold the club's standards of professionalism, appearance, and service excellence at all times.

• Friendly, courteous, and attentive.

• Team player with a positive attitude.

• Excellent time management and multitasking abilities.

• Knowledge of food safety, sanitation, and proper service techniques.

• Ability to handle multiple tables and prioritize tasks efficiently.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Responds to requests for service and assistance.

• Contributes to building a positive team spirit.

• Treats people with respect.

• Works with integrity and ethically.

• Follows policies and procedures.

• Supports organization's goals and values.

• Adapts to changes in the work environment.

• Is consistently at work and on time.

• Follows instructions, responds to management direction.

• Asks for and offers help when needed.

• Includes appropriate people in decision-making process.

• Treats others with respect and consideration regardless of their status or position.

• Demonstrates accuracy and thoroughness.

• Completes work in timely manner.

• Observes safety and security procedures.

• Reports potentially unsafe conditions.

• Uses equipment and materials properly.

EDUCATION, EXPERIENCE, and TRAINING:

• Previous experience in fine dining, banquet service, or hospitality preferred.
• Exceptional interpersonal and communication skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Strong attention to detail and organization.
• Professional appearance and demeanor aligned with a luxury hospitality setting.
• Ability to stand for extended periods, lift up to 25 pounds, and perform physical tasks associated with serving.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.

WORK ENVIRONMENT:

• Exposure to heat from kitchen areas, and possibly cold from bar or beverage stations.
• The environment can be busy, requiring adaptability, professionalism, and a high level of service orientation.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasional lifting of trays, tables, or equipment up to 25 pounds.

• The position operates primarily within a banquet or event setting, often requiring standing for long periods.