Service to Sales Advisor at Kia of Port Charlotte

Job Description

Job Description

Kia of Port Charlotte is hiring now for Service to Sales Advisors!

Do you like a fast-paced environment that rewards you for your effort? Do you want to be a part of a team that is breaking records and having fun while doing so? Is it time to make career change that will be exciting and lucrative? Are you an outgoing person who likes to solve people’s issues? Come join our team in Port Charlotte, Florida. We offer our associates a team environment, great benefits and ongoing training and support. Apply TODAY! We are looking for TOP NOTCH performers to join our growing team!

Our Average pay range 75k-150k per year - but has potential to be much higher depending on skill level!*

We are looking for:

• Self-motivated with a positive attitude
• Good customer service skills and work ethic
• Goal oriented and high energy
• Basic computer skills and the ability to follow a process
• Willingness to learn
• Handle inbound and outbound customer calls
• Deliver a high-level, VIP customer experience
• Communicate professionally with customers in person and over the phone
• Scan and input vehicles into appraisal software for trade evaluations
• Manage customer follow-ups and daily tasks efficiently
• Work closely with management and the sales team
• Maintain accurate customer notes and records in CRM systems

In addition to competitive pay, we offer our full time associates the following Benefits:

• Major Medical Insurance, Dental and Vision Insurance
• Long and Short-Term disability
• Life Insurance
• Paid time off
• 401k with company participation
• Professional work environment, with job training and advancement opportunities

Responsibilities and Qualifications:

• Previous car sales experience ideal but not required
• Must Be Professional with a confident attitude
• Knowledge of telephone, text and email techniques and etiquette
• Strong customer service and phone skills
• Efficient with Time management to be able to make a minimum of 100 call per day
• Organized, self-motivated, enthusiastic and detail-oriented
• Positive, flexible and process-oriented
• Ability to converse with customers to discuss needs and direct appropriately within the dealership
• Possess strong organizational, follow-up, Accurate record keeping
• Ability to active listening and deliver 110% customer experience
• Speak clearly and persuasively in positive or negative situations
• Quick thinker and learner
• Previous call center experience (an asset but not required)
• An interest in the automotive industry
• Able to thrive in a fast paced, changing environment
• Enjoy providing customer enthusiasm

Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.

*See hiring manager for details

EOE DFWP