Teller

About The Role Want to work for a company that cares about its community and its employees? We believe in making the place we live and work better every day. We strive to succeed in business while also being valuable and compassionate neighbors. Come find your passion with us! Mountain West Bank. Today. Tomorrow. Together. Looking to start a professional career, or to grow your existing skill set, while giving back to your community? Look no further! At Mountain West Bank we are more than a job, we take pride in our company and culture by celebrating our employees, offering excellent benefits and giving back to the communities we serve. We grow our people and promote from within as a standard practice. We are currently looking for several outstanding Bank Tellers/Customer Service Representatives for our amazing Boise, ID area. Tellers/Customer Service Representatives are responsible for accurately keeping records of cash currency and negotiable instruments, handling money transactions (receiving/paying out) and meeting the varying needs of our clients & customers by providing exceptional service. The Teller/Customer Service Representative will be trained at the Sandpoint branch and then permanently assigned to a branch in either Meridian, Nampa, or Boise, ID. Consistent and reliable attendance is an essential part of this position. This is a full time (37 hrs./wk) position, must have availability from 8:15AM-6:15PM Monday-Friday and 9:00-12:00 on Saturdays. Nights and all major Holidays off (paid), in addition, we also offer a very generous paid time off plan and excellent Retirement benefits. Minimum $17.50 + DOE. Apply now to join our team!! Duties and Responsibilities Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity. Identify counterfeit currency. Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Cross-sell bank products and services. Refer customers to the proper department for issues that cannot be resolved at the teller line. Count and roll loose coins. Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer). Accept loan payments: verify payment amount and issue receipts. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure teller station is properly supplied. Follow procedures for removing accounts for dormancy. Balance drawer daily, including periodic batching of cashed checks. Process cash advances, redeem U.S. Savings Bonds. Maintain appropriate currency logs. Follow all bank policies and procedures. Perform other transactions as need in accordance with policy and procedures. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. About You Required Qualifications High school diploma or equivalent. 6 months of prior customer service experience. Excellent communication and interpersonal skills. Excellent technology acuity & computer systems knowledge. Ability to efficiently use multiple computer programs and systems simultaneously. Preferred Qualifications Jack Henry experience 6 months of prior cash handling experience Previous knowledge of MWB products and services Competencies Customer/Client Focus Confidentiality Technical Capacity Stress Management/Composure Thoroughness Communication Proficiency Work Environment Must be able to routinely perform work indoors in a climate-controlled shared work area with moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing/descending stairs in an emergency situation. Specific lifting abilities required by this job include: Light work. The employee is constantly required to stand and walk. Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. What We Offer Compensation & Benefits Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out! We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please. #J-18808-Ljbffr