Group Fitness Instructor

Group Fitness InstructorColonial Heights - Colonial Heights, VA 23834Pay Range: $25 – $36 per class, depending on experienceObjective: Responsible for delivering a world-class group fitness experience grounded in teamwork, professionalism, and outstanding customer service to our members, guests, company, and community.Reports To: Group Fitness Manager (GFM)Criteria:AFAA or ACE Primary Group Exercise Certification (see Group Fitness Instructor Manual)AFF-approved specialty certification(s) for active formats (e.g., MOSSA, Zumba, Spinning, RYT200)Current CPR and AED CertificationProficient oral, written, and technology communication skills (email/text)As an AFF team member, responsibilities include, but are not limited to:Get & Keep Members by delivering exceptional service and fostering strong member relationshipsPerform duties in alignment with the company's Mission, Vision, Pillars of Success, Service Standards, and Business PhilosophyProvide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members' names whenever possibleFollow all Service Standards, Training Manuals, Policy Manuals, and department-specific handbooksKnow and follow the club's emergency response protocol; prioritize safety and sound judgmentArrive 10 minutes early in proper department-specific uniformActively participate in department and club meetingsContribute to club and organizational goals as a collaborative team memberMaintain open, honest communication with the team and partner together as fitness professionalsAs a Group Fitness Instructor, additional responsibilities include, but are not limited to:Deliver safe, effective, and engaging group fitness classes aligned with company and industry standardsProvide appropriate modifications for all fitness levels and ensure member safety throughout classMaintain active, current AFF-approved certifications; submit updated copies to the GFMParticipate in AFF-recommended education, workshops, trainings, events, and upskilling opportunitiesArrive 10 minutes early to set up, greet participants, and prepare the class environmentProvide thorough class introductions, teach world-class programs, and remain afterward to clean up, answer questions, and promote additional classes and club activitiesBegin and end classes on time; follow scheduled formats as defined by the Group Fitness Director (GFD)Motivate members with positive encouragement and create an enjoyable, non-competitive environmentComplete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.)Respond within 24 hours to time-sensitive communication from team leaders and fellow instructorsFollow department procedures for securing qualified substitutes and minimize unnecessary sub requestsYou may teach at other fitness facilities; however, serving as a Manager/Coordinator or holding a leadership role at another fitness facility is grounds for terminationNotify the GFM of equipment needs or malfunctionsWear appropriate attire that reflects a positive, professional, fit, and healthy imageInput and manage your weekly work schedule in the club's scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing needPerform other duties as reasonably assigned