Field Account Manager - Higher Education

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary:

The Field Account Manager (FAM) drives revenue growth through strong in person engagement and deep local customer relationships. Partnering closely with Account Managers and internal teams, the FAM accelerates sales velocity, identifies whitespace opportunities, and supports account expansion across CDW's full solutions portfolio.

This role requires a consultative, technically capable sales professional who can lead complex enterprise engagements within Higher Education. As a trusted advisor to executive stakeholders, you will help customers navigate technology and AI-driven transformation by aligning solutions to strategic goals and delivering measurable business outcomes.
What You Will Do:

• Drive in person customer engagement to strengthen relationships and expand CDW's local presence.
• Partner with Account Managers to accelerate sales velocity and uncover whitespace growth opportunities.
• Support large, complex opportunities through deal strategy, execution, and customer-facing engagement.
• Lead account expansion activities, including on site meetings, events, and executive engagements.
• Activate strategic partners to unlock incremental growth across assigned accounts and territory.
• Provide insights to inform territory planning and operational strategy.
• Own pipeline inputs related to customer meetings, forecasting, and in person led opportunities.
• Sell and support the full CDW portfolio of solutions.
• Collaborate with presales, Solution Executives, and sales leadership to align resources and engagement strategy.
• Proactively identify and pursue new opportunities in partnership with Account Managers.

What We Expect of You:

• Proven experience in field sales or account management, preferably within Higher Education.
• Reside in California.
• Strong consultative selling and relationship building skills.
• Ability to collaborate effectively across sales, presales, leadership, and external partners.
• Experience supporting pipeline management, forecasting, and opportunity execution within a defined territory.
• Strong organizational, time management, and prioritization skills.
• Clear and confident verbal and in person communication skills.
• Proficiency with CRM and sales productivity tools (e.g., Salesforce).
• Willingness to travel within the assigned territory.
• Comfortable operating in a fast paced, field based sales environment.
• Commitment to CDW's values and Philosophies of Success.

Base pay range: $ 50,000 - $120,000 base salary depending on experience and skill set. OTE typically ranges from $250k - $400k with uncapped commission potential subject to terms and conditions of plan. Benefits overview: ranges may be subject to geographic differentials.

CDW is committed to being an AI-fluent organization

We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.