Retail Sales Assistant - Domain Townsville

We're looking for a motivated, customer‑focused Retail Sales Assistant to join our team at Lorna Jane Domain Townsville.

We call this role Active Stylist — because it's more than a sales job. It's about genuine connection, expert styling, and helping women feel their absolute best every time they walk through our doors. We believe great retail experiences change how people feel about themselves, and we're looking for someone who believes that too.

If you're passionate about fashion and wellness, love the energy of a high‑performance retail floor, and want to grow your career with a brand that stands for something real — this is your role.

Perfect for candidates with experience as a: Retail Sales Assistant, Sales Associate, Fashion Retail Assistant, Customer Service Assistant, Brand Ambassador, Stylist Assistant, Beauty Consultant, or anyone ready to step into a purpose‑led retail career.

What You'll Do On the shop floor, we’re all about genuine connection and real results. As an Active Stylist, you’ll deliver personalised customer experiences that leave every person feeling confident and empowered — using your product knowledge and styling expertise to guide customers through our latest Activewear collections.

We work together to drive retail sales performance, hit KPIs and sales targets, and support each other to do our best work every day. You’ll contribute to visual merchandising, assist with stock management and replenishment, and help maintain the store to brand standards — all while bringing energy, professionalism, and authenticity to everything you do.

Upselling at Lorna Jane isn’t about pressure — it’s consultative, genuine, and grounded in genuinely caring about the customer in front of you.

Why You'll Love Working With Us We know our people perform best when they feel supported, recognised, and inspired. Here’s what we offer:

A complimentary Lorna Jane outfit to get you started so you’re set from day one, plus a generous team discount on our latest collections

Clear career progression pathways — many of our Store Leaders and Area Managers started exactly where you’re starting, and we’re invested in getting you there

Ongoing training and retail development to grow your skills and build a career you’re proud of

Access to our Employee Assistance Program (EAP) and exclusive discounts with leading health, fitness, and wellness partners

A genuine community of women who lift each other up every single day

About You You’re a people‑person who thrives on the shop floor. You bring energy, warmth, and a drive to deliver — and you’re motivated by more than just clocking in and out.

We’d love to hear from you if you have retail sales experience or a strong background in face‑to‑face customer service, and you’re passionate about fashion, fitness, and the active lifestyle — not just as a job, but as how you actually live. You’re results‑driven, love connecting with a diverse range of customers, and believe in lifting your teammates as much as yourself.

Flexible availability across weekends and peak trade periods is important, and prior experience in fashion, activewear, sportswear, or lifestyle retail is highly regarded. But if you’ve got the right energy and drive, we’ll invest in the rest.

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