Office Assistant - Quality Improvement Department

Job Description

Job Description

Office Assistant - Quality Improvement Department

Location: Lenoir/Corporate

Job Type: Full-time Pay: Competitive wages

Join our Quality Improvement Department as a full-time Office Assistant. You will provide administrative support by organizing documents, preparing reports, recording meeting minutes, and maintaining data and tracking tools. Your work will help the department prepare for reviews and support quality care and regulatory compliance.

Key Responsibilities

• Provide administrative support for quality improvement monitoring, program reviews, and survey preparation.

• Gather and organize records for site reviews, service endorsement, and accreditation.
• Prepare correspondence, reports, forms, and other department materials.
• Record committee meeting minutes as requested.
• Collect, enter, compile, and document data for department reports.
• Help maintain reporting tools, tracking forms, and procedures used to monitor quality and compliance.
• Assist staff with updating procedures and reports and documenting identified concerns.
• Complete required training, report unsafe conditions, and perform other assigned duties.

Qualifications

• A high school diploma or higher.

• Experience with Microsoft Word and Excel; working knowledge of Outlook, PowerPoint, and other relevant software.
• Excellent organizational, written and verbal communication, and interpersonal skills.
• Ability to prepare accurate correspondence, reports, and other written materials.
• Ability to manage competing assignments and meet deadlines.
• Sound judgment, discretion, and the ability to work independently and follow complex written and verbal instructions.
• A professional, cooperative approach when working with staff and community contacts.
• A valid driver's license, appropriate insurance, and the ability to travel for work.
• Flexibility to accommodate scheduling needs and work in different community settings.

Work Environment

Work is primarily indoors and includes computer use, document preparation, and operation of office equipment. The position may involve work-related travel and lifting up to 40 pounds independently.

Benefits

• Medical insurance (full-time employees)

• Dental insurance
• Vision insurance
• Telehealth-online doctor (Teledoc)
• 401(k) with company match

Learn more about Universal MH/DD/SAS at umhs.net.