Technical Support Specialist

$17 - $21 per hour

Insight Global

Position: Technical Support Specialist Location: Hybrid in Ann Arbor, MI Employment type: Full-time Seniority level: Entry level Job function: Customer Service Industries: IT Services and IT Consulting; Computer and Network Security Pay Range: $17.00/hr - $21.00/hr Responsibilities Answer calls from store locations and open support tickets. Troubleshoot issues when possible; when necessary, escallate tickets. Participate in training sessions to stay current on diagnostics and resolution techniques. Remotely diagnose and resolve routine problems with proprietary software, hardware, and peripheral equipment (touch screens, phones, printers, etc.). Follow up with customers to confirm calls are resolved and tickets are closed promptly. Provide support to co‑workers to ensure effective sharing of best practices. Increase knowledge through continuing education classes. Qualifications Experience with IT support, help desk, or related roles. Ability to work on weekends and maintain a flexible schedule. Experience receiving support calls and remote troubleshooting to resolve issues. Organized, technically savvy, with prior Help Desk experience. First week of the role will consist of training. Applicants must be open to working a flexible schedule and possible weekends. Benefits Medical insurance Vision insurance 401(k) plan #J-18808-Ljbffr

Apply

Vacancy posted 23 hours ago

Similar jobs that could be interesting for youBased on the Technical Support Specialist in Ann Arbor, MI vacancy

Technical Support Specialist
$18 - $21 per hour
...Responsibilities Act as the first line of contact for support with technology. This includes responding to customer inquiries regarding order status, assisting onboarding and offboard staff members, maintaining delivery schedules, and picking up old technology. Assist...
Suggested
Contract work
Temporary work
TEKsystems
Ann Arbor, MI
2 days ago
IT Support Analyst
$19 - $20 per hour
...Overview Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist . This role is responsible for supporting system installations, resolving technical issues, and escalating complex problems....
Suggested
Full time
Work at office
Blue Chip Talent
Ann Arbor, MI
2 days ago
IT Desktop Support Technician
$20 - $23 per hour
...someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop...
Suggested
Permanent employment
Contract work
Temporary work
Internship
Local area
Immediate start
Day shift
TEKsystems
Ann Arbor, MI
23 hours ago
Application Support Analyst
...transaction processing application debugging. Responsibilities: Support Analyst for Custome application. Continually identify ways to... ...conducting application training. Experience with communicating technical design in non-technical terms to users. Experience with application...
Suggested
Immediate start
Remote work
Libsys (Illinois)
Ann Arbor, MI
1 day ago
Programmer Analyst
...Working closely with the department director, the analyst provides technical expertise to diagnose problems, research, recommend, and... ...specification, analysis, design, coding, testing, maintenance, support, and documentation) Collaborate with programmers, designers, system...
Suggested
Full time
Contract work
Temporary work
Work at office
Local area
Worldwide
American Mathematical Society
Ann Arbor, MI
4 days ago
Help Desk Support Engineer
...IT services firm in Ann Arbor, Michigan is seeking a Help Desk Support professional for a 3+ month contract that may lead to permanent... ...placement. The role involves providing support to end users, resolving technical issues, and documenting problems for timely resolution....
Permanent employment
Contract work
Collabera
Ann Arbor, MI
2 days ago
Business Process Analyst
...Platform Ownership Ownership of existing PieNet Supply Chain repository, and responsibility for updating, organizing and maintaining. Support ongoing expansion of PieNet by onboarding new departments, validating content, and ensuring alignment to established standards....
Domino's Pizza LLC
Ann Arbor, MI
3 days ago
Management Analyst
...Coordinator Serves as the new employee coordinator Qualification Summary To qualify for a Management Analyst your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular...
Permanent employment
Full time
Temporary work
Term time
Work at office
Remote work
Defense Logistics Agency
Ann Arbor, MI
1 day ago
Business Process Analyst
...Job Description BryceTech is seeking a Business Process Analyst to support National Guard Bureau executive workflow operations and organizational process improvement initiatives. This position will help streamline staff action management processes, improve workflow...
Contract work
Work at office
Covista
Ann Arbor, MI
3 days ago
Business Analyst, Pricing and Underwriting
...responsible for the compilation, analysis, and reporting of data to support pricing contracts for Specialty services within a Pharmacy... ...Communicate complex analytical findings effectively across technical and non-technical audiences. Foster continuous improvement with...
Full time
Temporary work
Work at office
Remote work
Work from home
Maxor National Pharmacy Services
Ann Arbor, MI
23 hours ago
Program Support Assistant
...Surgery Services Program Support Assistant This Surgery Services Program Support Assistant position is located within the Surgery Services Department and is supervised by the Administrative Officer (AO). The incumbent performs work in support of management and/or program...
US Government Jobs
Ann Arbor, MI
3 days ago
IT SysAdmin
...compliance with and reporting of the IT security program in accordance with appropriate guidelines for management, operational, and technical controls. Regular interaction with internal staff and outside entities to provide updates to initiatives. Additional...
Work at office
FAAC Incorporated
Ann Arbor, MI
1 day ago
Program Support Assistant
...Summary This Surgery Services Program Support Assistant position is located within the Surgery Services Department and is supervised by the Administrative Officer (AO). The incumbent performs work in support of management and/or program functions in which knowledge of...
Permanent employment
Part time
Seasonal work
Work at office
Remote work
Relocation package
Monday to Friday
Veterans Affairs, Veterans Health Administration
Ann Arbor, MI
1 day ago
Program Support Assistant
...Job Title Program Support Assistant Major Duties and Responsibilities Surgery Service Liaison (Learning, Records, Travel) 15% Incumbent coordinates and schedules training activities, maintains training records, and monitors staff TMS compliance. Responds to inquiries...
Permanent employment
Part time
Remote work
Relocation package
Monday to Friday
US Department of Veterans Affairs
Ann Arbor, MI
2 days ago
Field Service Technician
...Service Engineer plays a vital role in delivering exceptional support to our clients, enhancing their operational efficiency and satisfaction... ...to 50 lbs ~ Excellent customer service skills ~ Strong technical and analytical abilities Why Join our Team of Employee...
PERRY proTECH
Ann Arbor, MI
2 days ago
Certified Service Technician
$400 - $2,500 per week
...We do prefer someone with sales experience. There will be on-site, hands-on training until the new technician is ready to attend a technical training class at our central office in Mokena, Illinois. The Mokena training will teach all key tasks and responsibilities for...
Work at office
Creative Colors International Inc
Ann Arbor, MI
23 hours ago
Now Hiring IT and Telecom Field Technicians
...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Ypsilanti, MI
4 days ago
Strategic Commercial Lending Support Specialist
...First Merchants Bank is seeking a Commercial Client Support Specialist in Ann Arbor, MI, to drive the processing of commercial loan requests and support portfolio management. This role is crucial for delivering high-impact customer service and ensuring compliance with...
Work at office
First Merchants Bank
Ann Arbor, MI
2 days ago
Volkswagen Service Technician
Volkswagen Service Technician Ann Arbor, MI At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Technician, you will be responsible...
Local area
Immediate start
Germain Honda in Dublin
Ann Arbor, MI
a month ago
Field Service Representative - Dispatchable
...for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.... ...maintain site paperwork, and provide customers with detailed technical summaries of work performed Maintain inventory of spare parts...
Contract work
H1b
Immediate start
Remote work
Flexible hours
Sarpi Thinktech
Ann Arbor, MI
3 days ago
Field Service Representative - Dispatchable
...ejectors, process pumps, blowers, and instrumentation Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed Maintain inventory of spare parts and adequate supply of chemicals and replacement parts Monitor...
Contract work
H1b
Immediate start
Remote work
Flexible hours
Veolia | France
Ann Arbor, MI
4 days ago
Financial Performance Analyst
...stake in the success of Epic and our customers. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our...
Work experience placement
Work at office
Relocation
Visa sponsorship
Relocation package
Epic
Ann Arbor, MI
1 day ago
Supervisory Supply Systems Analyst
...Ensures the proper resources and mechanisms are in place to support the development and ongoing maintenance of Inventory Management... ...applying analytical principles and techniques and knowledge of technical and administrative programs under the cognizance of the team in...
Full time
Work at office
Remote work
Defense Logistics Agency
Ann Arbor, MI
1 day ago
IT Server Conversion Technician (3rd Shift Roles Only)
$20 - $23 per hour
...escalations or rollbacks when required. This role performs hands‑on technical execution and works directly with store contacts during live... ...Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and...
Contract work
Temporary work
Remote work
Shift work
Night shift
Early shift
Ann Arbor, MI
10 days ago
Support Associate - White House Black Market
...Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...
Local area
Flexible hours
Shift work
Night shift
Chico's
Ann Arbor, MI
23 hours ago
Support Associate - Chico's
...chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront...
Local area
Flexible hours
Shift work
Night shift
Chico's
Ann Arbor, MI
23 hours ago
Computer Field Technician
$35 per hour
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This...
Local area
Monday to Friday
Day shift
Weekday work
BC Tech Pro
Ann Arbor, MI
23 hours ago
Medical Support Assistant
$144k
...Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year)...
Full time
Part time
Work experience placement
Remote work
US Department of Veterans Affairs
Ann Arbor, MI
3 days ago
Portable Toilet Service Technician / Driver
Job Description Job Description Position Summary As a Portable Toilet Service Technician, you will be responsible for delivering, servicing, cleaning, and removing portable restroom units at customer locations. This is a hands-on position that requires a strong ...
Hourly pay
Relocation
TOTAL DISPOSAL SERVICES LLC
Ann Arbor, MI
13 days ago
IT SAP Business Process Analyst - GTS, E4H & Sales
$89k - $151k
...the SAP Sales models Actively work with Business Resources to determine the technical solution that best meets the business requirements Lead enhancement projects and provide adhoc support to troubleshoot, investigate, analyze and solve production issues based on...
Minimum wage
Flexible hours
KLA
Ann Arbor, MI
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!