Behavioral Health Case Manager / CBRS Specialist

Benefits

• 401(k)
• 401(k) matching
• Paid time off
• Profit sharing
• Training & development

EverCare Mobile Health

Location: Pocatello, Idaho and surrounding communities

Schedule: Full-Time, approximately 32–40 hours per week

Employment Status: Hourly / Non-Exempt

Work Setting: Community-based; primarily in assisted living, residential, skilled nursing, memory care or long-term care settings

Compensation

• Billable service hours: $22–$25 per hour
• Non-billable: $12.50 per hour
• Profit Sharing when eligible
• Health Insurance Stipend
• Activities Stipend
• 401k Match at 1 year
• PTO
• Weekly travel/gas support in accordance with company policy
• Reimbursement or stipend for approved client activities in accordance with company and payer requirements

About EverCare Mobile Health

EverCare Mobile Health is a community-based behavioral health agency focused on improving mental health, independence, and quality of life for individuals living in residential and long-term care environments.

We partner with independent living communities, assisted living facilities, skilled nursing facilities, memory care communities, group homes, Homes for Adult Rehabilitation Treatment (HART), and other residential care settings. By bringing behavioral health services directly to clients where they live, we help strengthen communication among residents, families, facility staff, and behavioral health providers.

Our mission is simple: Restoring Joy To Life

Why Join EverCare?

• Established Community-Based Caseload: Serve clients primarily within residential care settings, helping reduce missed appointments and unnecessary travel.
• Strong Billable Opportunity: Our service model is designed to support consistent client contact and productive schedules.
• Paid Non-Billable Work: Eligible administrative, documentation, supervision, meeting, and other compensable work time is paid according to the applicable pay structure.
• Travel Support: Receive company-provided travel/gas support for eligible work-related travel.
• Client Activity Support: Funding is available for approved activities that support appropriate treatment or skill-building goals.
• Clinical Support: Work independently in the community while receiving structured supervision and support from the EverCare clinical team.
• Professional Development: This role can provide valuable behavioral health experience for individuals pursuing graduate education, clinical licensure, or other careers in mental health.

Our Core Values

Help First: Give abundantly. Serve without expecting.

Embrace Change: Stay flexible. Keep learning. Grow stronger. Be confident.

Have Fun, Get Stuff Done : Bring joy. Be creative. Be yourself.

Built on Trust: Do what you say. Take ownership. Share transparently.

Positive Impact : Create connection. Care deeply. Inspire change.

What You'll Do

As a Behavioral Health Case Manager / CBRS Specialist , you will provide community-based case-management and skill-building services to eligible clients while working as part of a coordinated behavioral health treatment team.

• Provide Community-Based Rehabilitation Services (CBRS)/Skills Building consistent with each client's individualized treatment goals and authorized services.
• Help clients learn, practice, and apply functional skills related to coping, communication, social functioning, symptom management, independent living, problem solving, and other identified needs.
• Deliver CBRS primarily in person and within the client's natural living environment, consistent with current payer requirements and clinical direction.
• Coordinate closely with the client's treating clinician so that CBRS supports and reinforces clinical behavioral health treatment rather than functioning as a stand‑alone service.
• Provide case-management services including identifying needs, connecting clients with appropriate resources, coordinating services, assisting with transitions of care, advocating for client needs, and monitoring whether services remain appropriate.
• Collaborate with counselors, psychiatric providers, facility staff, primary care providers, families or guardians, and other members of the client's care team when authorized and appropriate.
• Participate in individualized treatment and service planning within the scope of the position and under required supervision.
• Monitor client progress toward functional and service‑plan goals and communicate significant changes or concerns to the supervising clinician.
• Complete accurate, timely progress notes, case‑management records, service documentation, and other required records in accordance with payer, Medicaid, Magellan/IBHP, HIPAA, and company requirements.
• Participate in required treatment‑plan reviews, care‑team meetings, staff meetings, training, and supervision.
• Monitor service authorizations and communicate potential authorization, documentation, or continuity‑of‑care concerns to the appropriate team member.
• Recognize potential behavioral health or safety emergencies, follow EverCare crisis procedures, and promptly escalated concerns to the appropriate clinical or emergency resource.
• Maintain professional boundaries and provide respectful, person‑centered, culturally responsive, and non‑judgmental services.
• Protect client confidentiality and comply with applicable privacy and information‑security requirements.

Minimum Qualifications

• Bachelor's degree or higher in a health or human services field from an accredited institution. Relevant fields may include social work, psychology, sociology, human services, behavioral science, counseling, or another qualifying health/human‑services discipline.
• Able to meet current Idaho Behavioral Health Plan/Magellan credentialing and supervisory‑protocol requirements applicable to the services provided.
• Ability and willingness to participate in ongoing clinical supervision.
• Ability to successfully complete the applicable Idaho Department of Health and Welfare criminal history and background‑check process , including fingerprinting and enhanced clearance when required. Idaho DHW currently identifies behavioral health programs and mental health services among programs subject to enhanced background‑check requirements.
• Valid driver's license and reliable transportation appropriate for regular travel between client locations.
• Current automobile insurance meeting company requirements when using a personal vehicle for business purposes.
• Ability to maintain confidential client information and comply with HIPAA and company privacy requirements.
• Strong written communication skills and ability to complete timely, accurate electronic documentation.
• Ability to work independently in residential and community settings while maintaining regular communication with supervisors and the interdisciplinary care team.

Preferred Qualifications

• Previous experience in behavioral health, mental health case management, CBRS/skills building, social services, community‑based services, or residential/long‑term care.
• Experience working with adults or older adults experiencing serious mental illness, functional impairment, or complex medical/social needs.
• Experience working in assisted living, skilled nursing, memory care, group‑home, HART, or other residential settings.
• Experience using an electronic health record (EHR).
• Current CPR/First Aid certification preferred
• Familiarity with Idaho Medicaid and the Idaho Behavioral Health Plan.

What Success Looks Like

Successful team members build strong relationships with clients and facility partners, maintain dependable schedules, complete documentation accurately and on time, use supervision effectively, provide services that are clearly connected to individualized goals, and help clients build meaningful skills that improve daily functioning and quality of life.

Equal Employment Opportunity

EverCare Mobile Health is committed to providing equal employment opportunities and to maintaining a workplace free from unlawful discrimination and harassment. Employment decisions are based on qualifications, performance, organizational needs, and other lawful considerations. Reasonable accommodations are available for qualified applicants and employees with disabilities as required by applicable law.

Flexible work from home options available.