Senior Associate - Digital & Platform Services Strategic Execution

Job Description

Digital & Platform Services (DPS) powers the Commercial & Investment Bank (CIB) end to end—bringing together Operations, Technology, Digital, Data, and AI organizations to deliver speed, resilience, and elevate client experience. The DPS Strategic Execution team is at the heart of designing and delivering the strategy for DPS. We sit within a wider CIB Strategy organization, which operates as an internal consulting group within CIB. We run project-based engagements on topics at the top of senior management agendas, translating ideas into decisions and execution.

As a Senior Associate on DPS Strategic Execution, you will play a key role in supporting and contributing to high-impact initiatives that address complex problems and enable change across DPS. You will work closely with senior team members and partners across the organization to contribute to strategy development, operating model and process redesign, and the operationalization of recommendations. This role offers exposure at the intersection of strategy, data, AI, technology, and operations—where innovation meets execution.

Job Responsibilities:

• Own workstreams within multiple, concurrent strategy engagements-helping structure analyses and deliver decision-ready recommendations on DPS’s critical priorities.
• Apply structured problem-solving and design thinking to address strategic challenges and develop innovative solutions to transform business and operating models.
• Conduct quantitative and qualitative analysis to assess current state and define target state; synthesize findings into concise narratives for senior audiences.
• Assist in designing future state operating models, governance, and processes, in partnership with senior team members, that enable scale, control, and client impact; identify dependencies, risks, and change implications.
• Plan and execute research through interviews, workshops, and surveys; gather baseline information and clarify follow-up requests with business partners.
• Build strong working relationships with internal stakeholders and colleagues; collaborate across cross-functional teams to support alignment and timely decision making.
• Support early-stage execution of approved recommendations, including tracking key actions and risks, and contribute to a culture of collaboration and accountability.
• Develop an understanding of innovation in financial services and emerging technologies (e.g., AI/LLM, ML, Agents) to help reimagine the future of DPS.
• Manage deadlines and timeframes, proactively escalating issues as needed.

 

Required Qualifications, Capabilities, and Skills:

• 5+ years in either a premier management consulting firm, investment banking (Mergers & Acquisitions, Coverage, Capital Equity Research), or internal strategy
• Demonstrated experience with consulting toolkits, a broad range of analytical tools, and structured problem-solving approaches.
• Strong stakeholder engagement and executive-level communication skills (oral and written).
• Demonstrated project execution focus and ability to deliver high-quality outputs in fast-paced, multi-functional environments.
• Intellectual curiosity and ability to develop subject matter expertise in new topics quickly.
• Track record of personal initiative, setting and achieving challenging goals, and entrepreneurial leadership.
• Advanced Microsoft Suite skills (including Excel and PowerPoint); proficiency in leveraging data and AI tools (e.g., LLMs) to support analysis and decision making
• Bachelor’s degree in Economics, Finance, Math, Engineering, or related field.

 

Preferred Qualifications, Capabilities, and Skills:

• Experience in the financial services industry.
• Graduate degree in Economics, Finance, Math, Engineering, or related field.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.