Tennis Desk Associate

The Staenberg-Loup JCC is looking for qualified Tennis Desk Associates who can help create a fun and safe environment. We are looking for candidates who are knowledgeable and responsible to join our team and the greater JCC community. At the JCC, we have a culture and environment of everyone welcome.

The Tennis Desk Associate is friendly and serves as the central hub for the JCC and its tennis center. They contribute to member satisfaction by helping to support members and guests, and respond to inquiries, complaints, and suggestions. This person has the responsibility of being responsive to members and acting as a resource for members needs of goods and services while in the JCC facility. Overall, the Tennis Desk Associate acts as the JCCs first line of communication with members and creates a friendly and welcoming environment.
Responsibilities

• Assist guests and new members in tours, membership onboarding, etc.
• Execute opening/closing procedures
• Greet members & guests enthusiastically
• Answer Telephone calls
• Assist members with purchases of retail goods and services
• Promote memberships
• Operate a computer
• Be knowledgeable about all programs and activities offered
• Ability to reason, problem-solve, and perform tasks under pressure
• Assist in keeping a clean and fully stocked workplace
• Any other tasks deemed necessary by supervisors

Basic Qualifications

• Minimum of 16 years old by Memorial Day under the department of labor guidelines
• Minimum one year of experience in customer service
• Ability to stand for several hours for the duration of shift
• Ability to lift 25 lbs.

Preferred Qualifications

• First-Aid Certification
• Strong Communication Skills
• Basic Accounting Skills
• Advanced ability to multitask
• Good interpersonal skills

Benefits Overview

• This part-time position is not benefits-eligible. There are additional voluntary benefit plans available. The JCC has a 401(K) Plan available for elective deferral contributions for employees over 21 years of age, with no waiting period. Paid Time Off is a day-one benefit, accrued based on years of service and in compliance with the Colorado Healthy Families & Workplaces Act. There are discounts and perks available for our part-time staff as well.

Physical Demands and Working Environment:

The physical demands and work environment described here are representative of those that must be met and encountered by an employee to perform the essential functions of this job successfully. The position requires the candidate to remain in a sitting position for prolonged hours in an office environment. While performing duties, the candidate is occasionally required to stand, walk use hands to handle or feel objects, tools, or controls; reach with hands and arms, talk and hear. Candidate must occasionally lift and or/move up to twenty-five (25) pounds