ServiceNow ITSM Modernization Lead
Acuity
Acuity, Inc. seeks a dynamic ServiceNow Functional Lead to support a federal ServiceNow platform modernization initiative. In this role, you will lead functional analysis, alignment of ITSM processes, and coordination with stakeholders across the agency’s enterprise ServiceNow platform. Your responsibilities include identifying and documenting ITSM requirements, collaborating with technical teams, and facilitating workshops to ensure system capabilities align with operational goals and best practices. A Bachelor’s Degree and at least five years of relevant experience are required. #J-18808-Ljbffr
Vacancy posted 1 day ago
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