Sales Operations Analyst
$60k - $75kFull-time
OPOC.us
Sales Operations Analyst Position Title: Sales Operations Analyst
Department: Sales Operations
Reports To: Director of Sales Operations
Direct Reports: None
Location: Worthington, Ohio
Experience Level: Early Career POSITION SUMMARY
OPOC.us completed a full Salesforce implementation in June 2025. The Sales Operations function is now responsible for operating that platform, scaling the reporting built on it, and supporting a rapidly growing outbound sales organization. The Sales Operations Analyst is the second position on this team. The role owns the recurring reporting and data operations that the sales organization depends on and contributes to CRM and lead operations. The position reports directly to the Director of Sales Operations and offers broad exposure across analytics, CRM administration, and go-to-market systems. This position offers broader exposure than a comparable early-career role at a larger organization. Over the first year, the analyst will work across performance analytics, CRM operations, lead enrichment and deduplication, data quality, compliance operations, and an active platform buildout. The environment is fast-moving and priorities shift as the platform matures. Candidates who work well with ambiguity and can operate with limited direction will be most successful. POSITION WITHIN THE ORGANIZATION
Sales Operations sits within the sales organization and is responsible for data, analytics, and go-to-market systems — the accuracy, interpretation, and delivery of the metrics the sales floor operates against. You will partner with the IT team that is separately responsible for platform engineering, including custom development, integrations, and release infrastructure. Sales Operations partners closely with sales leadership, the internal IT team, and our external implementation partners. This role provides regular exposure to each, but the position itself is an analytics and operations role rather than a development role. ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned as business needs require. Reporting and Analytics Approximately half of the role.
• Build and maintain weekly performance reporting for the sales organization, covering call activity, meetings booked and held, conversion rates, and goal attainment
• Produce team-level and representative-level KPI reporting on weekly and monthly cadences
• Reconcile data across multiple system exports, resolving duplicates, name variants, and data gaps prior to reporting
• Build and maintain Salesforce reports, dashboards, and custom report types, expanding self-service reporting for the sales organization
• Investigate and explain variance in reported metrics
• Document methodology and assumptions for all recurring reporting Salesforce Operations
• Execute data loads and mass updates using Data Loader, following sandbox-first practice
• Maintain record hygiene and manage duplicate records within the platform
• Test and validate new functionality prior to release Lead Operations
• Execute and monitor deduplication, enrichment, and suppression workflows in ZoomInfo Operations (RingLead)
• Support lead ingestion from multiple data sources and association partners
• Monitor lead scoring model output and escalate anomalies
• Support Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) compliance operations User Support and Enablement
• Resolve tier-2 issues routed through the case queue, including troubleshooting, data corrections, and access requests
• Coordinate with designated sales super users, who handle basic navigation and how-to questions, and escalate platform defects to the IT team
• Maintain standard operating procedures and quick-reference materials QUALIFICATIONS Required
• At least One year of experience in an analytical, operations, or CRM-adjacent role, including sales operations, marketing operations, business analysis, reporting, or data coordination
• Advanced Excel proficiency, including pivot tables, lookup functions, nested logic, and multi-tab workbook construction. A practical exercise is included in the interview process.
• Working knowledge of Salesforce, including report building and an understanding of objects and record relationships
• Demonstrated ability to reconcile data across systems where records do not match cleanly
• Practical proficiency with generative AI tools and a working understanding of how to apply them to analytical, documentation, and process tasks
• Sound judgment in evaluating AI-generated output, including the ability to validate results against source data and recognize when output should not be relied upon
• Clear written communication, including the ability to explain analytical findings to non-technical audiences Preferred
• Salesforce Certified Platform Administrator, or actively pursuing certification
• Experience with deduplication or enrichment tooling such as ZoomInfo, RingLead, LeanData, Openprise, or Cloudingo
• Familiarity with dialer, CTI, or call activity data
• Exposure to Tableau or Power BI; deep proficiency is not expected at this level
• Experience applying AI tools to reporting, data validation, or documentation workflows in a business setting Additional Considerations
We place significant weight on demonstrated self-direction — evidence of independently learning new tools, building solutions that were not assigned, or identifying data issues before they were raised by others. WHAT WE OFFER
• Direct mentorship. The role reports to a Director with end-to-end Salesforce implementation experience, with regular exposure to our implementation partner's senior technical team and the internal IT team.
• Defined growth path. The position is structured to progress toward a Senior Sales Operations Analyst role as the function scales. • Compensation. Base salary of $60,000 to $75,000 depending on experience.
• Benefits:
Timeframe Expected Progress
Department: Sales Operations
Reports To: Director of Sales Operations
Direct Reports: None
Location: Worthington, Ohio
Experience Level: Early Career POSITION SUMMARY
OPOC.us completed a full Salesforce implementation in June 2025. The Sales Operations function is now responsible for operating that platform, scaling the reporting built on it, and supporting a rapidly growing outbound sales organization. The Sales Operations Analyst is the second position on this team. The role owns the recurring reporting and data operations that the sales organization depends on and contributes to CRM and lead operations. The position reports directly to the Director of Sales Operations and offers broad exposure across analytics, CRM administration, and go-to-market systems. This position offers broader exposure than a comparable early-career role at a larger organization. Over the first year, the analyst will work across performance analytics, CRM operations, lead enrichment and deduplication, data quality, compliance operations, and an active platform buildout. The environment is fast-moving and priorities shift as the platform matures. Candidates who work well with ambiguity and can operate with limited direction will be most successful. POSITION WITHIN THE ORGANIZATION
Sales Operations sits within the sales organization and is responsible for data, analytics, and go-to-market systems — the accuracy, interpretation, and delivery of the metrics the sales floor operates against. You will partner with the IT team that is separately responsible for platform engineering, including custom development, integrations, and release infrastructure. Sales Operations partners closely with sales leadership, the internal IT team, and our external implementation partners. This role provides regular exposure to each, but the position itself is an analytics and operations role rather than a development role. ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned as business needs require. Reporting and Analytics Approximately half of the role.
• Build and maintain weekly performance reporting for the sales organization, covering call activity, meetings booked and held, conversion rates, and goal attainment
• Produce team-level and representative-level KPI reporting on weekly and monthly cadences
• Reconcile data across multiple system exports, resolving duplicates, name variants, and data gaps prior to reporting
• Build and maintain Salesforce reports, dashboards, and custom report types, expanding self-service reporting for the sales organization
• Investigate and explain variance in reported metrics
• Document methodology and assumptions for all recurring reporting Salesforce Operations
• Execute data loads and mass updates using Data Loader, following sandbox-first practice
• Maintain record hygiene and manage duplicate records within the platform
• Test and validate new functionality prior to release Lead Operations
• Execute and monitor deduplication, enrichment, and suppression workflows in ZoomInfo Operations (RingLead)
• Support lead ingestion from multiple data sources and association partners
• Monitor lead scoring model output and escalate anomalies
• Support Telephone Consumer Protection Act (TCPA) and Do Not Call (DNC) compliance operations User Support and Enablement
• Resolve tier-2 issues routed through the case queue, including troubleshooting, data corrections, and access requests
• Coordinate with designated sales super users, who handle basic navigation and how-to questions, and escalate platform defects to the IT team
• Maintain standard operating procedures and quick-reference materials QUALIFICATIONS Required
• At least One year of experience in an analytical, operations, or CRM-adjacent role, including sales operations, marketing operations, business analysis, reporting, or data coordination
• Advanced Excel proficiency, including pivot tables, lookup functions, nested logic, and multi-tab workbook construction. A practical exercise is included in the interview process.
• Working knowledge of Salesforce, including report building and an understanding of objects and record relationships
• Demonstrated ability to reconcile data across systems where records do not match cleanly
• Practical proficiency with generative AI tools and a working understanding of how to apply them to analytical, documentation, and process tasks
• Sound judgment in evaluating AI-generated output, including the ability to validate results against source data and recognize when output should not be relied upon
• Clear written communication, including the ability to explain analytical findings to non-technical audiences Preferred
• Salesforce Certified Platform Administrator, or actively pursuing certification
• Experience with deduplication or enrichment tooling such as ZoomInfo, RingLead, LeanData, Openprise, or Cloudingo
• Familiarity with dialer, CTI, or call activity data
• Exposure to Tableau or Power BI; deep proficiency is not expected at this level
• Experience applying AI tools to reporting, data validation, or documentation workflows in a business setting Additional Considerations
We place significant weight on demonstrated self-direction — evidence of independently learning new tools, building solutions that were not assigned, or identifying data issues before they were raised by others. WHAT WE OFFER
• Direct mentorship. The role reports to a Director with end-to-end Salesforce implementation experience, with regular exposure to our implementation partner's senior technical team and the internal IT team.
• Defined growth path. The position is structured to progress toward a Senior Sales Operations Analyst role as the function scales. • Compensation. Base salary of $60,000 to $75,000 depending on experience.
• Benefits:
- 401(k) with Company matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Timeframe Expected Progress
- Days 1–30 Develop working knowledge of the Salesforce org, data model, and reporting layer. Observe weekly reporting and commission cycles.
- Days 30–60 Independently produce weekly performance reporting. Support the reporting cycle under supervision.
- Days 60–90 Assume tier-2 support and lead operations responsibilities. Begin identifying process improvements independently.
- Months 4–6 Own lead operations execution and monitoring. Contribute to testing and release validation. Begin solutioning operational improvements.
- Months 6–12 Serve as primary owner of recurring reporting and data operations. Begin executing operational improvements.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Sales Operations Analyst in Worthington, OH vacancy
$78.4k - $136.95k
...About the Opportunity We are building a Revenue Operations function from the ground up inside our EHS & ESG business unit which sells... ...truth for how the go-to-market engine is performing. Today, sales performance reporting is managed independently across Sales leaders...SuggestedWork at officeWolters Kluwer
Columbus, OH1 day ago$23 - $50 per hour
...Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then... ...next Personal Lines Sales & Distribution Business Analyst Intern? About Our Team The Personal Lines Sales...SuggestedHourly payWork experience placementSummer workInternshipSummer internshipWork at officeLocal areaNationwide Insurance and Financial Services
Columbus, OH3 days ago- ...Job Title: Senior Operations Business Analyst Location: OH - Columbus What you'll do: As a Senior Operations Business Analyst, you'll lead and oversee a full range of strategic activities to ensure operational effectiveness and accurate data collection...SuggestedWork at officeFlexible hours
Western Alliance Bank
Columbus, OH2 days ago - Business Operations Senior Analyst Job Title: Business Operations Senior Analyst Department: James | Business Operations Location: Ackerman Rd, 660 (0242) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Scope of Position: The Senior Business Operations Analyst...SuggestedContract workWork at officeShift workDay shift
$55.7k - $72.7k
Business Operations Analyst page is loaded## Business Operations Analystremote type: Remotelocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: R159248Screen reader users may encounter difficulty with this site. For assistance with applying...SuggestedWork at officeRemote workVisa sponsorshipWork visaFlexible hoursShift workDay shift- Senior Operations Business Analyst Location: Columbus, OH What You'll Do As a Senior Operations Business Analyst, you’ll lead and oversee a full range of strategic activities to ensure operational effectiveness and accurate data collection within banking systems and processes...Work at office
- ...Job Description Variety Wholesalers is currently seeking a Sales Audit Analyst for its Henderson, North Carolina or Columbus, Ohio... ...Sales Audit and works closely with Accounting, Finance, Store Operations, IT, and Loss Prevention to identify discrepancies, resolve...
Variety Wholesalers Inc
Columbus, OH26 days ago $30 per hour
...facilities, finance, human resources, logistics, marketing, sales or developmental training in sales or for customer support (as... ...effectiveness throughout the supply chain. Role Overview The Operations Analyst intern will assist with supporting customer projects,...Hourly payTemporary workInternshipFlexible hoursOracle
Columbus, OH2 days ago$55.7k - $68k
...update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Operations Analyst Department: Academic Affairs Administration | Salmon P. Chase Center for Civics, Culture, and Society Salmon P....Work at officeShift workDay shiftThe Ohio State University
Columbus, OH1 day ago- ...about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Operations Analyst is a data analyst that supports Operations and the Operations Excellence teams. The Operations Analyst will provide insight and...
Quantum Health
Dublin, OH18 hours ago - ...JPMorganChase is seeking motivated individuals for a 9-week Summer Analyst in the Operations Analyst Program in the United States. You will undergo comprehensive training, then join the Operations function within a line of business to contribute to daily activities and...Summer work
Next Frontier Capital
Columbus, OH18 hours ago $21 per hour
...The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting, Legal, Marketing, and Customer Success.... ...relationships across the organization to better integrate Sales Operations with teams supported by and supporting us Support the...Remote jobContract workSummer workInternshipWork at officeWorkiva
Columbus, OH1 day ago$70.3k - $82.72k
1600 McKinley Ave, Columbus, OH, United States | Operations | Salary | 70,304.00-82,721.60 70,304.00 - 82,721.60 | Full Time | COTA offers... ...Compensation POSITION SUMMARY: COTA's Operations Analyst performs professional work providing comprehensive data analysis...Full timeWork at officeCentral Ohio Transit Authority
Columbus, OH18 hours ago- Job Title Location 4000 Horizons Drive, Columbus, OH, 43220, United States Description Midwest Equipment Sales LLC
$32 per hour
...Job Description Job Description Position: Foreign Exchange Operations Analyst (Contract) Location: Columbus, OH Tentative Pay Rate: $32.00/hour Job Description The Foreign Exchange (FX) Operations Analyst will support the daily processing and settlement...Contract workWork at officeRobert Half
Columbus, OH3 days ago- Job Title Operations Analyst (Candidates must be able to work in the US with no sponsorship.) Location Columbus, OH | Must be willing to work 2nd shift position (3:00pm to 11:30 pm). What's the Job? Monitor and maintain the availability and functionality of Data Center...Weekly payTemporary workFlexible hoursAfternoon shift
$20 - $21.63 per hour
Entry Level Operations Analyst (Recent grads needed) This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $20.00/hr - $21.63/hr Direct message the job poster from...Hourly payContract workFlexible hours- ...Purple Drive Role: Business Process Analyst Location: Columbus, OH Job Description: Experience as a Business Process Analyst or similar role. Strong experience with ServiceNow platform; hands-on configuration or workflow design is a plus. ServiceNow Certified...
Purple Drive
Columbus, OH18 hours ago $115.5k - $180.53k
...technologies? Then we have a position for you. The Business Process Analyst will drive the modernization of workflows, processes, and... ...that clearly define current-state and future-state operations. Collaborate with Project Managers to evaluate and enhance...Full timeContract workPart timeLocal areaRemote workNoblis
Columbus, OH1 day ago- Job Title: Operations Support Specialist Job Summary The Job Order Operations Specialist supports daily operational activities by executing and maintaining job orders within SAP and Salesforce (SF). This role plays a critical part in ensuring job orders are accurate, up...Work at office3 days per week
- ...of policies and procedures for pipeline and fuel distribution operations. Plans and conducts analysis in relation to DLA Energy program... .... Qualification Summary To qualify for an Operations Analyst, your resume and supporting documentation must support: A. Specialized...Full timeTemporary workRemote work
Defense Logistics Agency
Columbus, OH2 days ago $59.5k - $70k
...Job Title Financial Operations Analyst Job Description Summary The Financial Operations Analyst will oversee various activities, including research analysis, revenue management, expense tracking, commission applications, policy tracking, cash management, and...Minimum wageRemote workFlexible hoursCushman & Wakefield
Columbus, OH4 days ago$63k - $84k
...commerce fulfillment solutions. POSITION SUMMARY The Operations Systems Implementation Analyst will support critical business processes as part of... ...to end • Maintain cross-functional partnerships with sales, IT and operations stakeholders • Gather and...Work experience placementODW Logistics Inc
Columbus, OH23 days ago- ...people to help lead the journey. We are looking for a Marketing Operations Analyst to help scale the systems, processes, and data that power our... ..., including imports, enrichment, QA, routing, and handoff to sales Enforce campaign operations standards across UTM governance,...
$60 - $65 per hour
...job poster from CoreTek Labs • Experience as a Business Process Analyst or similar role. • Strong experience with ServiceNow platform... ...Analysis Technician - Remote Business Data Analyst - Pharmacy Operations BSA/AML Monitoring & Testing Compliance Analyst Senior Analyst...Contract workRemote work- ...FocusKPI is looking for a Marketing Operations Analyst to join one of our clients, a high-tech SaaS company. As a Marketing Operations Analyst on the Marketing Operations & Technology team, you’ll help share the client's marketing data strategy. This includes driving...Full time
FocusKPI
Columbus, OH4 days ago - Job-ID29046966Reference26-22432Sales & Service Enablement Analyst Location: Remote - EST or CST time zone Duration: Through 2027 Sales & Service Enablement Analyst Position Overview Support successful product commercialization by creating sales and service enablement materials...Remote work
$45 - $50 per hour
...Description Business Analyst - Insurance Property and Casualty Job Title: Business Analyst – Commercial P&C Insurance (Technical) Full... ...teams, with the ability to understand business objectives, operational processes, and technical considerations. This individual will...Full timeContract workTemporary workTEKsystems
Dublin, OH3 days ago- ...IT Business Analyst Location: Columbus, OH (Hybrid) Employment Type: 6-Month Contract-to-Hire Work Schedule: Hybrid; onsite in the Columbus office a minimum of two days per week—Tuesday and Thursday. Position Overview We are seeking an IT Business Analyst to partner with...Contract workWork experience placementWork at office2 days per week
Vaco Recruiter Services
Columbus, OH11 hours ago - Job TitleThe ideal candidate will have the skills specified below:Required Skills:Demonstrated ability to interview business users, gather requirements, and translate workflows from legacy systems with minimal documentation.Strong analytical skills for reverse-engineering...
PSI (Proteam Solutions)
Columbus, OH4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sales Operations Analyst. Be the first to apply!
Related searches
- finance operations Worthington, OH
- business operations intern Worthington, OH
- sales operations Worthington, OH
- clinical operations Worthington, OH
- fund operations Worthington, OH
- amazon sales operations Worthington, OH
- data center operations technician Worthington, OH
- travel operations Worthington, OH
- senior operations technician Worthington, OH
- dental operations Worthington, OH