Field Service Technician

Millwork Field Installation CoordinatorTibbetts Lumber Co. LLC, a growing Lumber and Building materials company, is seeking a qualified Millwork Field Installation Coordinator. Coordinates installation function while working toward achieving sales goals and budgets by performing the following duties personally or through subordinate supervisors.Essential Duties and Responsibilities:Visit job sites before, during, and after installations to ensure quality standards are satisfactory and projects are being completed on time.Locates sources of problems using in-field observations, along with direction from builders and homeowners.Inspect issues, troubleshoot problems, and perform repairs such as installing exterior and interior doors, slabs, windows, screens, as well as handling trim, siding, and locksCarries out warranty repairs (Homeowners) and adjustments tied to the manufacturer's warranty.Accurately log all work, take photos, update tracking systems, and complete work ordersEnsures safety procedures are followed, in accordance with OSHA regulations.Provide outstanding customer service.Contribute to team effort by accomplishing related results as neededWork independently and manage time effectivelyKeep the company vehicle inspected, cleaned and maintained with stock material and toolsRequirements:Achieve a minimum 95% task completion rate.Less than a 2% call-back reinspection (pre and post walks)One-year (1) certificate from college or technical school, or three-years (3) to four-years (4) related work experience in the installation of various building products, preferably doors, windows, trim, etc., and/or equivalent combination of education and work experience. Prior experience in the building supplies industry is requiredBenefits:Tibbetts Lumber offers an excellent benefits package to our employees including:Competitive wagesMedical insuranceDental insuranceLife insuranceShort & Long Term Disability401(k) planVacation, Sick & Holiday payHealth Savings AccountLegal Disclosures:Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.