Lead Retail Store Generalist

Lead Retail Store Generalist Location: South Omaha - 3505 L Street, Omaha, NE Job Id: 6221 # of Openings: 1 Employment Status: Full‑Time Work Location: Stockyards Pay Range: $18.62 Job Summary: This position will assist retail store management in training and motivating retail staff, meeting performance and safety goals/standards, and controlling company assets. Essential Duties & Responsibilities Perform all Retail Generalist functions in the store Greet and assist customers and donors in a courteous, professional, and helpful manner and issue receipts as needed Open/close store as required following appropriate procedures Act as Manager on Duty as necessary Complete daily breakdown audit, store bank deposit, and reconciling cash drawers Responsible for authorizing store discounts according to agency standards Provide on‑the‑job training and onboarding for new and existing employees Support all Mission‑related programs in the retail stores Oversee community service workers and assign work as needed Investigate and document on‑the‑job injuries of all direct reports Accountable for inventory control in new goods, soft lines and hard lines Maintain a clean, organized, safe store and production environment Ensure appropriate and safe use and storage of Goodwill tools, equipment and property Maintain daily production log on all donations, production staff, tracking individual’s productivity and overall store production Meet or exceed the attendance expectations for this position Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well‑being of employees, customers, and participants Other duties as assigned Individual Development & Interpersonal Skills Personally participate in ongoing cross‑training opportunities, education and development and support others in their efforts to develop Maintain a working relationship with supervisor and co‑workers Show ability to work as part of a team Serve as a positive role model for co‑workers, program participants, and customers Organizational Development Educate customers and the community about the mission and vision of the organization Demonstrate the Goodwill core values through actions and words Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience GED or High School Diploma required Three months retail experience required Previous supervisory or team leader experience preferred; to include scheduling, goal setting, task delegation, etc. Certificates, Licenses, Registrations CPR First Aid Certification preferred Knowledge, Skills, and Abilities Must be able to work flexible hours as required to meet operational needs of the store A positive, empowering role model Familiar with different cash handling techniques and processes, including basic math skills Technical knowledge to oversee and report technical issues with POS system High‑energy, positive contributor Sense of urgency Desire to work hard and perform well with dedication and great work ethic Communicate effectively with managers, participants, and co‑workers Physical Demands Medium. Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling. Work Environment Moderate. Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.). Equal Opportunity Employer Goodwill Omaha is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, and other characteristics protected by law. #J-18808-Ljbffr Goodwill Omaha