Financial Counselor

Coastal Fertility Specialists is growing and has an immediate opening for a Financial Counselor who wants to make a difference in this world by helping couples with infertility start the family of their dreams. This is an incredibly rewarding career as over 95% of couples trying to conceive will do so with our help.

The role of Financial Counselor includes: Ensuring all insurance and eligibility information is obtained and entered into the system in an accurate manner.
Ensuring that prior authorizations are obtained prior to fertility treatments
Conducting financial counseling with patients prior to fertility treatment, which includes patient financial obligations, billing practices and financing options.
Collecting cycle deposits prior to fertility treatments
Working closely with peers and communicating with a high level of professionalism.
Possessing the skills to effectively utilize virtual counseling or other electronic modes of communication such as email, video conferencing and more.
This is a fast paced position and an ideal candidate must have the ability to multi-task and prioritize their work. Candidates need a firm understanding of deductibles, coinsurance, and allowable amounts in order to calculate financial costs. At least two years of prior experience obtaining insurance information and communicating with individuals about sensitive matters in a medical office setting are preferred. This is a full time position in our Mt Pleasant office. This position offers a competitive salary with a robust benefits platform including health and dental insurance, life insurance, disability insurance, a 401K retirement plan and annual bonuses based on the quality of patient care delivered. Coastal Fertility Specialists consists of 5 offices and over 100 employees including 5 physicians, 20 RNs, and a complete embryology team all driven to be the best Reproductive Endocrinology practice in the southeast! We have won consecutive national patient satisfaction awards and have pregnancy rates in the top 10% of the country. Job Type: Full-time Benefits: 401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Compensation Package:

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