Operations Lead

At Chick-fil-A The Colony, we’re on a mission to be The Colony’s most caring restaurant — caring deeply for our guests, our team, and our community. We’re looking for a Night Shift Operations Lead who leads with heart, inspires with action, and helps create exceptional experiences every day. If you're passionate about people, love fast-paced teamwork, and want to grow your leadership skills in a supportive environment, you’re in the right place. What You'll Do As a Night Shift Operations Lead, you'll be the heartbeat of our evening operations. You’ll guide our team, ensure smooth shifts, and uphold the high standards that Chick-fil-A is known for. Key Responsibilities: Lead and support team members across the Front and Back of House Drive high-performance, efficient shift operations with a focus on care, speed, and cleanliness. Coach, train, and develop team members, helping them grow with purpose Maintain food safety, cleanliness, and quality standards. Proactively resolve guest concerns with professionalism and a caring spirit. Manage labor, productivity, and closing procedures to prepare the store for the next day. Communicate shift updates, wins, and challenges to the leadership team. What We’re Looking For Minimum 1 year of leadership experience (restaurant or retail.) Strong organizational, communication, and problem-solving skills. Dependable, self-motivated, and energized by team success. Passion for hospitality, growth, and service excellence. Available to work evenings, Saturday’s, and select holidays. Bilingual (English/Spanish) a plus, but not required. Ability to meet with the leadership team on a monthly basis. Competitive pay : $18–$20/hr (based on experience) Free drinks + discounted meals on shift Positive, team-first culture rooted in care Sundays off – always Join the Team That Cares If you're ready to lead with purpose, grow in a people-first environment, and help us continue to be The Colony’s most caring restaurant — we’d love to meet you. Apply today to become our next Night Shift Operations Lead at Chick-fil-A The Colony. This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. #J-18808-Ljbffr