Customer Service Technician

Spend your summer at the iconic Saratoga Race Course—one of the most exciting and historic venues in horse racing! As a Customer Service Technician, you’ll play a key role in creating a smooth, fun, and memorable experience for our guests. From helping fans place their bets to keeping race day technology running seamlessly, you’ll be right in the middle of the energy and excitement of live racing. WHAT YOU’LL DO Help set up and prepare betting areas before race time Keep betting terminals clean, stocked, and ready for guests Assist customers by answering basic questions about wagering and race day operations Support the team by troubleshooting minor equipment issues Replenish ticket paper and ensure betting lines run efficiently Help maintain display boards and equipment that keep guests informed Assist with organizing and moving equipment and supplies as needed Work as part of a team to deliver a smooth and enjoyable race day experience WHY YOU’LL LOVE THIS JOB Work in a high-energy, live sports environment Gain hands‑on experience with technology and operations Build customer service and problem‑solving skills Meet new people and be part of a great summer team Enjoy the excitement of one of the country’s premier racing meets WHAT WE’RE LOOKING FOR Friendly, approachable, and customer‑focused attitude Reliable and ready to work in a fast‑paced environment Willingness to learn new skills—no prior experience required Team player with a positive, can‑do mindset REQUIREMENTS Must be 18 years of age or older High school diploma or GED preferred Join us this summer and get on the right track! #J-18808-Ljbffr