Busser - Myrons

Job Description

• Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
• May take customers' drink orders, and serve and refill drinks promptly.
• Responsible for bussing all tableware from dining room to service stations, and ensuring all items are clean and presentable.
• Responsible for breaking down all bus pans in the service stations, and preparing the dirty dishware for pickup.
• Responsible for delivering dirty glassware to and from the kitchen for cleaning.
• Ensures that rolls are set on table when customers are seated, returning butter and creamers to the pantry, and clearing tables and stations.
• Answer questions about food items, making recommendations upon request.
• Remove customers' dirty dishes from tables during the course of their meal, as they make repeat trips to the buffet line and upon completion of their dining experience.
• Stock wait stations, bar, and storage areas.
• Bring ice as needed.
• Assist hosts with seating guests if necessary.
• Resetting tables after they have been cleared.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Accurately and appropriately set up banquet functions.
• Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Perform other duties as assigned or reasonably requested by any member of management.

Responsibilities

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 35 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Ability to work in a smoking and pet-friendly environment

Qualifications

• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays

A high school diploma or GED equivalent is preferred

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.


Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

About the Team

The Gaming Analytics Department is responsible for leading all analytical work related to table games, slots, poker and other gaming products. Our team works with table games and slots operational leadership, Shared Services (ESS Gaming), and property leadership (AGMs/GMs) to optimize the gaming floor and explore/test new products. Some of their activities include:

• Gaming asset optimization: making recommendations for the types of table games and number of slot units necessary to satisfy demand.
• Creating and updating recurring product performance models and reports
• Advising gaming leadership: analyzing and reporting on the financial performance and profitability of table games and slot units on a monthly basis.
• Assisting with ad hoc analyses