Spa Attendant

Job Title

Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.

Company

Highgate Hotels

Location

The Joule Dallas, TX

Responsibilities

Immediately greet guest and offer to assist with their needs.

Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and removing waste.

Restock all linens in locker rooms and appropriate guest areas.

Escort members/guests to changing areas in a courteous and timely manner and provides guests with an orientation to the facility.

Assist in conducting monthly inventory of spa operating and guests supplies as requested.

Effectively communicate details regarding the facility and its amenities to members and guests.

Communicate with management of any member, guest, or facility issues.

Follow sustainability guidelines and practices related to HHM's Earth View program.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Ensure overall guest satisfaction.

Perform other duties as requested by leadership.

Qualifications

High school diploma or comparable work experience.

Previous customer service experience or equivalent training required.

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions

Paid holidays

Paid vacation

Paid sick leave (provided in accordance with applicable law)

Employee assistance program (EAP)

Educational opportunities / Tuition reimbursement

Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

8 paid holidays per year

Up to 20 days of paid vacation per year, based on classification and length of service

Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year

Up to 20 days of paid vacation per year, based on classification and length of service

6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

8 paid holidays per year

Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.

Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions