Bilingual Receptionist

Join Our Mission: Bilingual Receptionist

Location: You could be placed at any of our sites located at Providence, RI, Pawtucket, RI or Central Falls, RI Reports To: Administrative Support Supervisor Employment Type: 1 Full Time Opening (Monday-Friday 8.5 hour shifts), 1 Part-Time opening- Monday, Weds-Friday 1pm-5:30pm, Tuesday 2:30-7pm

Pay: $16.00/hr (with potential for added stipend for successfully completing bilingual language testing)

Are you an organized, people-focused professional who enjoys helping others and keeping things running smoothly? Children's Friend is looking for a Full-Time and a Part-Time Bilingual Receptionist to serve as the welcoming first point of contact for families, visitors, and staff at our agency.

In this role, you will play an essential part in supporting our programs by greeting clients, managing incoming calls, and helping maintain a safe, organized, and welcoming environment for everyone who enters our building.

If you enjoy a fast-paced environment where your work directly supports children and families in the community, we would love to hear from you.

What You'll Do:

• Welcoming and assisting clients and visitors, directing them to the appropriate staff member or meeting
• Answering and routing incoming calls and assisting with appointment coordination or cancellations
• Maintaining sign-in sheets, reception logs, and activity calendars
• Following daily opening and closing procedures for the reception area
• Sorting and distributing incoming mail and preparing outgoing mail for pickup
• Providing administrative support to staff as needed
• Assisting with oral and written translation of documents, forms, and communication
• Preparing and typing memos, forms, flyers, and correspondence
• Operating office equipment such as copiers, fax machines, computers, and shredders
• Assisting with office supply inventory and distribution
• Providing cross-coverage at other Children's Friend locations when needed

What You Bring:

• High School Diploma or GED
• Bilingual ability required
• Strong interpersonal and communication skills
• Professional and friendly telephone etiquette
• Ability to maintain confidentiality and professionalism
• Reliable transportation and ability to work at various agency locations if needed

Preferred Qualifications

• Experience in a reception, customer service, or administrative support role
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Comfort using standard office equipment and administrative systems

Why Join Children's Friend?

At Children's Friend, we believe every child deserves a strong start. As part of our team, you'll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day.

Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at View email address on click.appcast.io.

Children's Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 12 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance