Plumbing Service Technician

Plumbing Service Technician

As a Plumber, you'll play a key role in our team's success by becoming the founding member of our plumbing division, with an opportunity to build your own team. You'll troubleshoot and resolve plumbing issues, while communicating with customers and coordinating with teammates to get the job done safely and exceptionally. In this role, you'll perform plumbing installations, maintenance, and repairs while recommending multiple service options to customers to ensure we meet their needs and preferences. You'll work cross functionally with dispatchers to provide exceptional customer service and help streamline company operations by providing detailed recording keeping for future service projects. Finally, you'll have the chance to advance your career through opportunities with our parent company, PipeDreams Ventures.

About Wighton's Plumbing, Heating & Air

Wighton's Plumbing, Heating, and Cooling is the leading provider of residential & commercial plumbing, heating, & AC systems in the Central Coast. As the longest running HVAC business in SLO County, our team is proud to celebrate 68 years of reliably caring for our customers, co-workers, and community. We're also proud to build a workplace that promotes the personal and professional development of our employees. At Wighton's, we deliver "Comfort you can trust". We focus on the happiness and satisfaction of our customers by empowering our team with the best training, safety, and technology available. Wighton's Awards & Recognition includes 500+ Google reviews at 4.8 stars!, Named "Best of HomeAdvisor", HomeAdvisor "Elite Service Provider", Nextdoor "Neighborhood Favorite", and Rated A+ by Better Business Bureau.

Responsibilities

• Diagnose, repair, and maintain residential and commercial plumbing systems, including pipes, fixtures, water heaters, drain, and other related components
• Install new plumbing systems, fixtures, and equipment as required
• Inspect plumbing systems and identify issues with water pressure, leaks, clogs, and flow efficiency.
• Provide accurate estimates and explain recommended repairs or replacements to customers
• Ensure compliance with all building codes, safety regulations, and company standards
• Complete service tickets, reports, and documentation accurately and promptly
• Maintain company vehicles, tools, and equipment in clean and safe working conditions
• Deliver professional, courteous, and timely service to all customers
• Participate in ongoing training to stay current with plumbing technologies and best practices

Compensation & Benefits

• $65K-$150K
• Full time with overtime as necessary
• Health, Dental, and Vision Insurance
• Paid holidays, sick days and vacation
• Retirement
• Stock Options
• Company provided vehicle, tools, and gas card

Requirements

• High School Diploma and technical trade school
• Valid plumbing license or certification
• Minimum of 2 years of experience in residential or commercial plumbing service
• Strong troubleshooting, mechanical and problem-solving skills
• Ability to work independently and manage time efficiently
• Valid drivers license with a clean driving record
• Excellent communication and customer service skills
• Ability to lift up to 75 lbs and work in various environments

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.