Payload Sensor Maintenance Field Service Representative (FSR)

Job Description

Job Description

JOB TITLE: Payload Sensor Maintenance Field Service Representative (FSR)

LOCATION: To be determined (OCONUS and CONUS Locations)

POSITION OVERVIEW: 

FSRs at CONUS and OCONUS locations to provide maintenance and support services for the MTS Sensors, and associated equipment to include Turret Units, Hand Controller Units and Electronics Units.

FSR maintains Electro-Optic/Infrared (EO/IR) technology in support of areas of operation as they become known. Systems currently being supported are the Common Sensor Payload (CSP) and the Sky Warrior MTS. The FSR will support the aircraft repairs and sustainment of sensors utilized on the US Army Gray Eagle and Sky Warrior MQ-1 Unmanned Aerial Vehicles (UAV) as well as other platforms as they become known.

FSRs maintain and repair electro-optic/infrared (EO/IR) sensors and related equipment for Naval Surface Warfare Center, Crane Division via contract with ArgenTech Solutions.

FSRs support EO/IR systems, in worldwide operational areas, including MQ-1, MQ-9, and MQ-4 unmanned aerial system sensors. Platform experience is preferred, not required. A combination of electronics, avionics, computer repair, and information technology experience and training are preferred.

PRIMARY MX DUTIES AND RESPONSIBILITIES:

• Be willing to deploy overseas to austere locations and combat environments for at least six months per deployment.
• Perform operational level repairs at designated sites throughout the period of performance.
• Maintain inventories of equipment, tools, and repair parts independently, submit weekly written and verbal reports to the customer.
• Test and repair systems, subsystems, equipment, and components; replace parts; and load software and firmware.
• Strong troubleshooting skills; Analyze and diagnose failures, report incidents electronically to the Government, complete repairs, notify the Government of all repairs, and perform post-maintenance checks.
• Provide OCONUS support 12 hours/day, seven days/week (84 hours/week), and CONUS support eight hours/day, five days/week.
• Log each MTS sensor’s serial number, receipt date, customer complaint, required parts and materials, repair status, location, actual or projected completion date, and maintenance performed.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

• Current background investigation and clearance required.
• Ability to pass a DOW special background investigation.
• Demonstrated aptitude to complete o-level electronics maintenance training
• 3+ years in field/depot repair or equivalent MOS/NEC.
• Strong computer skills; hardware/software installation experience.
• Demonstrated ability in working as a member of a small, specialized team.
• Strong customer service experience.
• High school diploma or equivalent.
• Valid U.S. passport required.

PHYSICAL REQUIREMENTS

• Pass pre-deployment medical, dental, and psychological screening per military customer MOD18 requirements.
• Lift and carry 80 lbs. short distances unassisted.
• Work in small, confined spaces.
• Ascend and descend stairs, ladders, and ramps carrying up to 40 lbs.
• Bend and/or twist legs, arms, and body within normal ranges of motion.
• Stand and walk at least two hours without rest.
• Work outdoors in extreme heat or cold, rain, snow, and high winds.

PREFERRED QUALIFICATIONS:

• Payload maintenance experience.
• OCONUS deployment experience.
• Military experience.
• Demonstrated knowledge of aviation operations
• Leadership or management experience.
• Degree in a related STEM field.

Note: Duties are not exhaustive. Other related duties may be negotiated to meet ongoing organizational needs.

This position involves information subject to the federal International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). Applicants must be “U.S. Persons” under ITAR and EAR: U.S. citizens, U.S. permanent resident aliens, or protected individuals under 8 U.S.C. 1324b(a)(3).

ArgenTech Solutions (AgTS) promotes a safe, quality-focused, productive workplace by seeking to eliminate controlled substances and alcohol use and abuse from its workplace and workforce. These activities threaten employee health and safety and company equipment and facilities. AgTS policy ensures compliance with the Drug-Free Workforce Act of 1988.

AgTS policy is designed to comply with all state drug-testing laws and protect employees’ legal privacy rights. Related records and information may be shared with managers and supervisors on a need-to-know basis or disclosed when relevant to grievances, charges, claims, or other legal proceedings initiated by or for an employee or contingent new hire.

All contingent new hires for sensitive positions undergo drug testing. Refusal to cooperate or a positive result bar hiring unless a follow-up test is negative. A positive follow-up test permanently bars reapplication or retesting.

All AgTS-required or requested drug tests are performed by a laboratory licensed by the appropriate state.

ArgenTech Solutions provides equal employment opportunities.