Bilingual Spanish Verification Documents Administrator (Remote - Rochester, NY)

Bilingual Spanish Verification Documents Administrators

Maximus is currently hiring for Bilingual Spanish Verification Documents Administrators to join our New York State of Health (NYSOH) team. This opportunity requires 5 days of onsite training in Rochester, NY with opportunity to work remotely after successful completion of the 5 days onsite. Candidates must reside within 100 miles of Rochester, NY. The Verifications Documents Administrator is responsible for reviewing documents associated with a Marketplace account and making the decision whether the document(s) validate the information attested to for the New York State of Health.

Essential Duties and Responsibilities:

• Under close supervision, retrieve the imaged document and account from the system using information provided within the task.
• Follow the process document, conduct simple research of the information on the document(s) and compare that information against the application to determine if the document validates the application data.
• Under close supervision, generate notices to consumers who need to take follow up action.
• Under close supervision, determine if the document or account needs to be escalated to research or account review for further work.
• Under close supervision, determine if the document or account needs to be given to the client and then create a manual task.
• Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
• Perform other duties as may be assigned by management.

Qualifications:

• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Must be fluent in English and specified secondary language.
• Must be able to speak, read and translate in Spanish and English fluently.
• Residency within 100 miles of Rochester, NY.
• Ability to type and process material in an expeditious manner.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously.
• Ability to work as a team member, as well as independently.
• Ability to follow instructions and perform repetitive tasks.
• Ability to learn new software programs.
• Ability to regularly attend work at various shift times as assigned.

Home Office Requirements:

• Internet speed of 20mbps or higher required (you can test this by going to
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router.
• Must currently and permanently reside in the Continental US.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.