Scheduling and Operations Coordinator

Job Description

Job Description

We're Favorite Day Maid , and we're hiring a highly organized, diligent, and customer service-focused person to join our Eagle, ID team as a full-time Scheduling and Operations Coordinator! You'll be at the center of our daily operations, strategically coordinating employees' activities to ensure we provide the best service possible to customers. Think you have what it takes? Keep reading to find out!

SCHEDULING AND OPERATIONS COORDINATOR COMPENSATION:

Pay: $42,000 – $48,000/year based on qualifications

Schedule: This full-time position works Monday through Friday, typically for 30 - 40 hours per week

Benefits:

• PTO
• Growth opportunities
• Uniforms
• PT and massage paid for
• Personal development
• Company parties

HOW YOU'LL MAKE AN IMPACT

Our Scheduling and Operations Coordinator is the heartbeat of our daily activities and makes a real difference by keeping employees on track and our office well-organized! You'll have your hand in various aspects of the business, making sure everything is running smoothly and efficiently. Accuracy, time management, and attention to detail will be your top priorities as you:

• Schedule new client cleanings and strategically adjust service routes to support productivity and efficiency
• Adjust schedules as needed
• Follow up with first-time clients to ensure satisfaction and encourage repeat business
• Help strengthen the cleaning team by regularly checking in with employees, following up after services, tracking business metrics, hiring staff, and onboarding new employees
• Prepare and submit payroll on time
• Maintain accurate employee records and send regular team updates/reminders to keep everyone on the same page

WHO WE ARE:

Since 2018, Favorite Day Maid has become one of Boise's most trusted names in home cleaning. Our team is trained to the highest industry standard, and we're proud of the top-tier service we provide to every single client.

But that's not all-we love our community, too. Whether it's partnering with Cleaning for a Reason to offer free cleanings to cancer patients or running annual donation drives for local animal shelters, we're always looking for ways to give back.

At the heart of it all? Our people. We believe in excellent pay, meaningful benefits, and a healthy work-life balance. Because when you feel good, you do great work, and we wouldn't be where we are without our incredible team.

YOU MIGHT BE A MATCH IF YOU HAVE...

• Reliable, self-motivated mentality with a solid work ethic
• Strong organizational skills
• Clear and professional communication skills
• Close attention to detail
• Ability to multitask, manage time effectively, and stay calm while under pressure

Bonus Qualifications

• Scheduling or office experience
• Customer service experience
• Leadership or supervisory experience

Apply now! It's easy to reach out using our short initial application form. If you can see yourself excelling as our Scheduling and Operations Coordinator, we want to hear from you!

To be considered for this position, include a short paragraph answering the following:

"Describe a time when you had to stay organized while managing multiple responsibilities. What system or approach did you use?"

Applications without this response may not be considered.

Must have the ability to pass a background check and drug screening test.