Case Manager I-III Dumas Adult BH [1309]

Job Description

Job Description

Position: Case Manager I-III Dumas Adult BH [1309]

Program: Dumas, Texas – Adult Behavioral Health

Salary range:

Case Manager I: $40,809.60 Annually

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Dumas service area and throughout the region
• Responsible for conducting state approved assessments, identifying goals for recovery planning with adults 18 and older with a mental health diagnosis and/or substance use issues
• Teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
• Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
• Organize, provide culturally competent care activities and collaboration among all participants involved with the individual’s care
• Will provide services via phone & face-to-face, in both home and community-based settings
• Spend at least half of his/her working time directly working with clients. Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients.
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

• Bachelor’s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
• For Case Manager I, no experience required
• For Case Manager II, minimum one (1) year of experience in behavioral health case management
• For Case Manager III, minimum two (2) years of experience in behavioral health case management
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents:
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Bilingual

At TPC, passion and meaningful work are rewarded! We offer employees:

• Click here for TPC’s FY2026 Summary of Benefits
• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone