OnSite Specialist - Springfield, IL

As an On-Site Specialist, you’ll bring technical skills and a service-focused mindset to provide service to minimally invasive surgical procedures. You’ll assist in the operating room, maintain surgical equipment, and help keep everything running smoothly behind the scenes. It’s a fast-paced role with real impact on patient care.

What you will do:

• Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations.

• Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures.

• Proactively identify the needs of surgical teams and address equipment issues promptly and effectively.

• Troubleshoot and repair surgical devices to maintain peak performance.

• Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams.

• Document and communicate data to contribute to ongoing improvement efforts.

• Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements.

• Meet work schedule to ensure consistent surgical coverage as required by the medical facility.

• Clean, inspect, and assemble surgical instruments in preparation for sterilization in the Sterile Processing Department.

What you need:

Required Qualifications

• High school diploma or high school equivalent degree.

• 0+ years of experience in customer service or technical assistance roles.

• Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily.

• Strong communication, time management, and critical thinking skills.

• Proficiency in Microsoft Office.

• Ability to obtain HSPA certification within 6 months of hire (with annual renewal).

Preferred Qualifications

• Associate or bachelor’s degree, or relevant medical certifications.

• Experience in operating rooms or with surgical equipment.

• Experience in Sterile Processing (HSPA/CRCST certification preferred).

$23.85 per hour plus benefits. This role includes a comprehensive benefits package as part of our total rewards to support you. Join us to build skills and grow your career.

United States of America Pay Ranges:

• USN : $21.58 - $29.20 USD Hourly

View the U.S. work location and transparency guide to find the pay range for your location.