Senior Claims Director-CDH

Description

This is a role focused on technical claim handling forChubbs Commercial Direct Handle Claims this role you will manage complex auto and general liability claims both litigated and non-litigated under both primary and excess policies. This role requires an individual to be accountable for the handling and disposition of significant exposure claims including investigation coverage determination reserving negotiation and settlement or trial strategies. This position will require some travel as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners as well as at mediations arbitrations settlement conferences and trials.

Responsibilities

• Manage an inventory of claims involving significant severity exposures and coverage issues.
• Conduct coordinate and direct investigation into loss facts damages and risk transfer opportunities.
• Evaluate coverage liability and damages to determine the exposure to the insured and the policy.
• Analyze coverage and communicate coverage positions as warranted within assigned authority.
• Demonstrate and implement effective defense resolution and claim strategies.
• Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
• Provide superior customer service to insureds agents and internal business partners.
• Adhere to Best Practices Guidelines.
• Adhere to individual authority grants all statutory and regulatory requirements fair claim practices and local compliance requirements including examiner licensing.
• Travels to conferences mediations and trials as necessary.

Qualifications

• 5-10 years of experience as a casualty claim professional handling complex high exposure casualty claims with emphasis on hands-on file and litigation management.
• Experience with primary and excess bodily injury property damage and personal injury claims.
• Strong background and demonstrated ability in dealing with significant coverage matters.
• Working knowledge of industry best practices and procedures.
• An ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
• Ability to make prompt intelligent decisions based upon detailed analyses of complex issues.
• Demonstrated strong relational skills particularly in adverse or high-pressure situations.
• A law degree is not necessary but helpful.

Who are we looking for

Successful professionals at Chubb come from many backgrounds with experiences rich in diversity that they bring with them to our company along with:

• an inclusive mindset which allows differences to be leveraged for better business results;
• open transparent communication;
• teamwork and inclusion which draws on diverse ideas and perspectives; and
• new ideas innovation and ways of thinking which support diversity.

Required Experience:

Director