Professional Manager

Professional Manager

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low income, at-risk children, and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

Position Summary

The Community Living Professional Manager will support the CHS mission by participating as an active member of the Community Living management team, and providing leadership, supervision, training, and overall coordination of activities at various assigned locations to successfully support Direct Support Professionals and the Individuals we serve. The Community Living department is a 365 day/24-hour service line

Essential Duties and Responsibilities

As the Community Living Professional Manager, you will:

• Affirm the success of team members by scheduling, and training new talent including Individual Support Plan (ISP) training: providing constructive and timely feedback through performance evaluations or during everyday interactions to assigned employees; and handling discipline and termination of employees in accordance with company policy.
• Project a positive image of the Center for Human Services by interacting with staff members, external agencies, parents or guardians, and providers in a courteous and professional manner.
• Create a culture of communication by attending and leading administrative staff meetings; informing the management team of developments or concerns; working with staff members to address issues or concerns through critical thinking and problem-solving; participating in ISP meetings or other team meetings regarding Individuals served; and coordinating with Individuals, families, support coordinators, other service providers, and the Division of Mental Health (DMH) and other state and local governmental departments and regulatory agencies.
• Maintain integrity of records by ensuring Medication Administration Record (MARs) are accurate through oversight and supervision; writing implementation strategies related to ISPs for individuals served; ensuring discharge summaries are completed for all Individuals served by the Community Living Program; performing quality enhancement monitoring; and reviewing and approving documentation; supporting Individual financial health through oversight and assistance with personal funds, which may involve tracking systems during service delivery.
• Support the health and welfare of the Individuals served by administering prescription and PRN medications, as prescribed by physician; collaborating with the Community Registered Nurse on the individual's medical needs; ensuring physical examinations, are completed annually or as needed.
• Ensuring sufficient workforce coverage by completing shifts to provide direct support when coverage cannot be satisfied by other means; participating in a tiered on-call rotation, being available by phone 24 hours a day to provide immediate assistance, responding physically within 30 minutes in areas where remote supports are provided/ 1 hour in areas where remote supports are not provided; and maintaining unimpaired cognitive clarity during the on-call period.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to complete the essential duties and responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Accountability
• Attention to detail
• Communication
• Conceptual Thinking
• Courtesy and friendliness
• Ethical behavior and decision-making
• Follow through
• Goal-setting initiative
• Leadership and development
• Organization skills
• Positivity with a collaborative attitude

Competencies

• Active listener
• Collaborator
• Confident
• Decisive
• Experienced in Microsoft business products
• Motivator and mentor
• Organized
• Person-centered
• Policy-supportive
• Proactive
• Problem solver
• Result-oriented
• Self-starter
• Strategic
• Supportive of inclusion, diversity, equity, and accessibility

Qualifications

Required Education and Experience:

• Bachelor's degree (BA or BS) from an accredited university, plus 2 years of managerial experience and 1 year of experience working in the field of intellectual or developmental disabilities, a combination of education and direct experience equal to seven years. • Experience working with non-profit organizations preferred. • Valid driver's license • Reliable, licensed, and insured vehicle

Physical Requirements

• Lift, carry, squat, bend, move, push, or pull, sit, or stand for long intermittent periods • Type on a keyboard, and vision sufficient to view computer screens for extended periods • Local and intrastate driving, with possible overnight stays • Ability and strength to position/lift/transfer an adult human being (greater than 50 lbs.) from varied positions including standing to laying on floor, and the ability to continuously push and pull 100-125 lbs. of pressure over an extended period, as per the American Heart Association requirements for administering CPR. • Continuous ability to kneel on hard or other surfaces for extended periods, as per requirements of performing CPR

Benefits

CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details

EEO Statement

Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at View phone number on click.appcast.io or View phone number on click.appcast.io ask for HR.